Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 23:06:19 +0000



cannot login

View Count: 573

[2019-12-06 23:37:59]
User333450 - Posts: 4
Hi again
I put funds in for my Danali account but when I try to login to the actual charts I keep getting an error message saying my username or password is wrong. I have tried Guy Michaels and my email for usernames and even reset my password again but I keep getting the same error message. Any help would be much appreciated
[2019-12-07 07:18:58]
Sierra Chart Engineering - Posts: 104368
We see you are using CQG. You must be having a problem connecting to CQG. Refer to the information here about this:
CQG Trading Platform Service: Common Error Messages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account