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Date/Time: Fri, 06 Dec 2019 17:36:38 +0000



Errors with newer versions

[2019-12-02 22:10:12]
User863830 - Posts: 3
When I update from version 2006 I get the following error:

Chart #5 | Color Bar Based On Alert Condition ID: 0 SubGraphData Array2: Out of bounds array error at Index 0 | 2019-12-02 07:15:17.822 *
Array message repeat count limit reached. | 2019-12-02 07:15:17.822 *

I've tried versions up to 2020 and same error.
[2019-12-02 22:20:41]
Sierra Chart Engineering - Posts: 78963
Unless you notice any other issue you can safely ignore this, but provide the particular Chartbook you are using which causes this and we will resolve it assuming we can reproduce. Instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-12-02 23:10:13]
User863830 - Posts: 3
This is one of my chartbooks that generates the error messages.
Private File
Attachment Deleted.
[2019-12-03 12:51:23]
User863830 - Posts: 3
It's impossible to ignore because the error message pops up every 30 seconds and covers my charts while I'm trading.
[2019-12-03 14:33:43]
Sierra Chart Engineering - Posts: 78963
This is resolved. Update Sierra Chart with Help >> Download Prerelease. Refer to:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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