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Date/Time: Sat, 01 Apr 2023 04:53:01 +0000

No bid/ask volume data on Sierra Chart Historical Data Service

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[2019-12-02 19:11:08]
User132748 - Posts: 159
I tried to use Sierra Chart Historical Data Service to see Apple stock historical data:
1. Service to SC Data/All Services
2. 1 Tick data set

Unfortunately I see the price and the volume but no Bid and Ask Volume. Also the minimal timeframe is 1min (even if I set it to 30 sec the label says 30sec but all bars are the same as 1min)

As per documentation it should be working fine for last few days data:

At least 180 days of historical tick by tick data is provided for US stocks. Usually there is 1 year of tick by tick data available. Prior to this the US stock data is in 1 minute units and begins in 2008.

I do see all delayed data for all CME futures with that configuration (with bid and ask volume and also streaming depth)
Date Time Of Last Edit: 2019-12-02 19:12:39
imageAAPL.jpg / V - Attached On 2019-12-02 19:03:32 UTC - Size: 157.01 KB - 296 views
[2019-12-02 20:14:19]
Sierra Chart Engineering - Posts: 104367
Tick by tick data with Bid volume and Ask volume is available and actually you should not have gotten any historical Intraday data due to your account type. You must have a direct account to access that historical data and to get the Bid volume and Ask volume:

Direct Sierra Chart Account

When you are using Sierra Chart that has been provided through an affiliate, you do not have a direct paid account with us, and you wish to access functionality that is not provided in your limited version, you must have an account with Sierra Chart directly and have a standard installation of Sierra Chart. To accomplish this, follow the instructions below:

Direct Sierra Chart Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-02 20:15:33
[2019-12-02 21:03:01]
User132748 - Posts: 159
All clear now thank you.

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