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Date/Time: Thu, 25 Apr 2024 01:01:51 +0000



No more level II

View Count: 494

[2019-12-02 13:42:26]
lpfin123 - Posts: 59
Good morning,

I only see the current bid/ask depth on my DOMs. I would like to see the full depth.

I never had this issue before. I don't know if it is related to the fact that I switch my data from the Sierra Feed to Denali.

Thank you,
[2019-12-02 13:45:45]
Sierra Chart Engineering - Posts: 104368
Add sufficient credit to your Sierra Chart account and then activate the Denali exchange data feed here:

https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#DenaliExchangeDataFeed

You can add credit here:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

If you need help activating the data feed let us know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-02 13:45:52
[2019-12-02 13:57:03]
lpfin123 - Posts: 59
Adding money makes a lot of sense...

I usually receive a message when I open SC that I need to add money. It wasn't the case this month.

Was this a one time thing that I didn't receive the message or should I put that reminder somewhere?
[2019-12-02 13:59:49]
Sierra Chart Engineering - Posts: 104368

I usually receive a message when I open SC that I need to add money. It wasn't the case this month.
Yes we know about that. We are resolving.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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