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Date/Time: Fri, 26 Apr 2024 13:43:01 +0000



Datafeed is not live tonight

View Count: 555

[2019-12-02 00:19:59]
User455308 - Posts: 19
My datafeed is not live tonight when I logged in. I contacted AMP and they said there is no linkage to any feed and asked to submit the live trading platform setup. I am unsure what is happening as I have a default auto renewal. This renewal was auto since I converted to Sierra Denali routing. What makes matter worse is I have an open position overnight which I wanted it close and I can't due to this incident. Need the feed to be established urgently.
[2019-12-02 00:25:39]
Sierra Chart Engineering - Posts: 104368
This is now resolved. The data feed will restart in a few minutes. We are looking into why the problem happened.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-02 04:45:28

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