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Date/Time: Sun, 28 Apr 2024 20:15:11 +0000



New account issue

View Count: 516

[2019-11-28 18:08:45]
User401229 - Posts: 14
I am having real problems switching to Denali.
I think I have done everthing you have asked.
However I am not getting live prices, chart + DOM not moving.

I'm sure its a simple fix but Im lost.

Can somone please help

Thanks
[2019-11-28 18:10:31]
User401229 - Posts: 14
It looks like one of my agreements was rejected. I have made the changes you have asked and resubmitted.

Can somone please take a look.

Thanks
[2019-11-28 20:18:48]
Sierra Chart Engineering - Posts: 104368
The Denali related agreements are complete. Nothing further to do with that.

But there are no exchanges activated here:
https://www.sierrachart.com/UserControlPanel.php?page=DenaliDataFeed

However, in your case you need to request your broker to do this for you because they are controlling the data feed for you.

Also today the markets are closed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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