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Direct MessagesDate/Time: Fri, 03 May 2024 05:48:25 +0000
I paid for the monthly pkg5 fee through paypal,but my account is still 0.00.
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| [2019-11-26 12:16:55] |
| User784341 - Posts: 6 |
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I paid the fee through paypal ,the paypal shows the pay is succeed. but my sierra chart account is still zero. one thing might happen when the pay was excuted, my account logout without awareness. so can i get a refund ? Plz,Help! |
| [2019-11-26 13:42:16] |
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We have activated your Sierra Chart account temporarily. We will check on this payment. However, can you send us the PayPal receipt to support _At_ sierrachart.com.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-26 14:23:53
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| [2019-11-26 14:23:12] |
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We do see your payment for 39.60 from PayPal but it is being reviewed by PayPal: [pending_reason] => paymentreview It will automatically get processed once the review by PayPal is complete. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-26 14:23:39
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