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Date/Time: Fri, 06 Dec 2019 18:23:09 +0000



Trade Activity Log not updating automatically

[2019-11-23 07:24:25]
sunnyd - Posts: 264
you need to press the apply button in 2014 in order to see newer trades otherwise trades are missing. This was working in 2005
[2019-11-23 14:28:50]
Sierra Chart Engineering - Posts: 78965
No this is not true at all. This is completely untrue. Do not make incorrect posts on this board without carefully examining relevant settings, and reading the documentation and providing a proper basis for what you are saying.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-11-23 14:31:05
[2019-11-23 17:04:40]
sunnyd - Posts: 264
I was taking trades in simulation with replay turned on and the TAL was not auto populating the orders. Just tested this again in 2015 and same issue. It's happened before and updates have fixed the issue for me in the past, hence why I've not posted anything in the support board.

Just to clarify, I'm not saying that sierra isn't aware of the trades taken, just that the rows are not populating automatically in the TAL. Once I click 'Apply' it populates correctly. I've not made any changes since the last time I used Sim. I can post a video if needed.

Btw. This may be working under live conditions btw as I didn't notice it during the week
Date Time Of Last Edit: 2019-11-23 17:06:43
[2019-11-24 05:07:57]
Sierra Chart Engineering - Posts: 78965
There has never been an issue like this before. So an update would not have changed anything because nothing was corrected because there was not a problem to begin with.

There simply is not a problem and this has been verified even during a chart replay when doing simulated trading. Your analysis of this is incorrect.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-11-24 05:08:37
[2019-11-24 09:13:06]
sunnyd - Posts: 264
So frustrating
[2019-12-02 10:16:45]
sunnyd - Posts: 264
So same thing is happening still and it's also happening in the live environment
[2019-12-02 20:30:50]
Sierra Chart Engineering - Posts: 78965
You will need to show us this during a remote assistance session. Sometime after the close would work this week.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-12-02 21:51:22]
sunnyd - Posts: 264
Ok cool. I’m UK based, what time zone are you in? I can be free any day between 5pm and 7pm and then 8:30pm and 10:30pm gmt. If that works...
Date Time Of Last Edit: 2019-12-02 21:52:13
[2019-12-03 14:46:30]
sunnyd - Posts: 264
Not sure if something was changed but the refresh is happening automatically now since i installed the 2021 update today
[2019-12-03 15:34:55]
Sierra Chart Engineering - Posts: 78965
No nothing was changed related to this with the Trade Activity Log and we still have not had a chance to call. If you still have an issue just let us know and we can call sometime in your evening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-12-03 15:35:28

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