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Date/Time: Fri, 29 Mar 2024 08:11:26 +0000



Cant load historical contract data for STW (Taiwan Index) using IB data

View Count: 1196

[2019-11-21 21:57:21]
User629461 - Posts: 158
Hi, I'm having problem downloading continuous daily data and intraday data for the following symbol using Interactive Brokers (similar to my post on KOSPI index).

Getting the following msg on the Log file:

Triggering next historical data download in queue. | 2019-11-21 16:53:00.546
STW-201911-SGX-USD-100 [CV-D] Daily #6 | Reloading chart. | 2019-11-21 16:53:00.872
STW-201911-SGX-USD-100 [CV-D] Daily #6 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2019-11-21 16:53:00.872
STW-201911-SGX-USD-100 [CV-D] Daily #6 | There are no continuous futures contract symbols. Loading data normally. | 2019-11-21 16:53:00.872
STW-201911-SGX-USD-100 [CV-D] 60 Min #6 | Reloading chart. | 2019-11-21 16:54:47.415
STW-201911-SGX-USD-100 [CV-D] 60 Min #6 | Date based rollover rule not defined for symbol. Unable to build continuous futures contract chart. | 2019-11-21 16:54:47.415
STW-201911-SGX-USD-100 [CV-D] 60 Min #6 | There are no continuous futures contract symbols. Loading data normally. | 2019-11-21 16:54:47.415
Interactive Brokers | Using primary service for historical data for STW-201911-SGX-USD-100 | 2019-11-21 16:54:47.902
Added Intraday data request for STW-201911-SGX-USD-100 to the queue. | 2019-11-21 16:54:47.902
Intraday data recording state for symbol STW-201911-SGX-USD-100 is set to download 'Pending'. | 2019-11-21 16:54:47.902
Triggering next historical data download in queue. | 2019-11-21 16:54:47.902
HD Request # 128 | Downloading Intraday chart data for STW-201911-SGX-USD-100 to the file STW-201911-SGX-USD-100.scid. Service: interactive_brokers.trading | 2019-11-21 16:54:47.945
HD Request # 128 | Download start date-time: 2019-11-21 00:49:55.000 | 2019-11-21 16:54:47.945
HD Request # 128 | Requesting a total of 0 days and 62692 seconds. | 2019-11-21 16:54:47.945
HD Request # 128 | IB Backfill - Seconds requested: 62692. Seconds Remaining: 0. | 2019-11-21 16:54:47.945
HD Request # 128 | Requesting 62692 Seconds of data at 30 secs with ending date-time at 2019-11-21 18:04:47 for STW-201911-SGX-USD-100. PriceType: TRADES | 2019-11-21 16:54:47.945
HD Request # 128 | Processing historical data message from TWS | 2019-11-21 16:54:49.219
HD Request # 128 | Receiving Intraday data for STW-201911-SGX-USD-100 starting at 2019-11-21 00:40:00 | 2019-11-21 16:54:49.219
HD Request # 128 | Timestamp of first Intraday data file record written: 2019-11-21 01:15:00 | 2019-11-21 16:54:49.219
HD Request # 128 | Received 2090 records and wrote 1800 records from 2019-11-20 22:25:00 to 2019-11-21 16:14:30. | 2019-11-21 16:54:49.220
HD Request # 128 | Received 2090 records from 2019-11-21 00:40:00.499 to 2019-11-21 16:14:30.499 (15.6 hours) and wrote 1800 records for STW-201911-SGX-USD-100 | 2019-11-21 16:54:49.221
HD Request # 128 | Completion time: 2s | 2019-11-21 16:54:49.221
HD Request # 128 | Intraday data download complete for STW-201911-SGX-USD-100. Unique request ID: 127 | 2019-11-21 16:54:49.221
Removed historical data download ID 127 | 2019-11-21 16:54:49.221
Real-time Intraday chart data file updates started for STW-201911-SGX-USD-100 | 2019-11-21 16:54:49.221
Intraday chart data file opened for STW-201911-SGX-USD-100 | 2019-11-21 16:54:49.221

Your help is appreciated thanks
[2019-11-25 04:16:05]
Sierra Chart Engineering - Posts: 104368
To increase the limited historical data you are currently receiving from Interactive Brokers, Refer to:
Interactive Brokers Trading Service: Downloading More Days of Historical Data Directly from Interactive Brokers

As a matter policy we cannot provide any further help on Interactive Brokers historical data.

We have added rollover rules so you can create continuous futures contracts for these markets.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

After doing the above, reload the charts with Chart >> Reload and Recalculate.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-25 04:16:36

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