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Date/Time: Tue, 23 Apr 2024 23:57:04 +0000



1063 nq mapping

View Count: 2133

[2013-12-23 19:12:50]
Bedhog - Posts: 167
Did not have any trouble with NG today. Went to place a trade in the NQ and got filled at 3556.50 and immediately got taken out at 355674.99. I performed a full symbol reset and restarted the platform. This behaviour is still happening both long and short.

NG.CME_20140100_NGF4.CME_NY  4469  4470  2013-12-23 09:49:10  2013-12-23 12:21:29  1  1  1  390.00, 39  -10.00, -1  97.50%  5.00%  2.50%  0.00, 0  
610.00, 61  70.00, 7  70.00, 7  0.00, 0  Long  [Sim]NG.CME_20140100_NGF4.CME_NY  4469  4476  2013-12-23 09:49:33  2013-12-23 09:51:09  1  1  2  70.00, 7  0.00, 0  100.00%  100.00%  100.00%  0.00, 0  
650.00, 65  40.00, 4  50.00, 5  0.00, 0  Long  [Sim]NG.CME_20140100_NGF4.CME_NY  4469  4473  2013-12-23 09:49:33  2013-12-23 09:50:15  1  1  2  50.00, 5  0.00, 0  100.00%  80.00%  80.00%  0.00, 0  
-14084089.69, -2816818  -14084739.69, -2816948  0.00, 0  -14084739.69, -2816948  Short  [Sim]NQ.CME_20140300_NQH4.CME_Eq  3556.50  355674.99  2013-12-23 13:00:10  2013-12-23 13:00:10  2  2  2  0.00, 0  -14084739.69, -2816948  0.00%  0.00%  -100.00%  0.00, 0  
-14085089.69, -2817018  -1000.00, -200  14081759.69, 2816352  -1000.00, -200  Short  [Sim]NQ.CME_20140300_NQH4.CME_Eq  355599.99  355624.99  2013-12-23 13:00:24  2013-12-23 13:00:24  2  2  2  14081759.69, 2816352  -1000.00, -200  99.99%  0.00%  -0.01%  0.00, 0  
-21126469.53, -4225294  -7041379.84, -1408276  0.00, 0  -7041379.84, -1408276  Short  [Sim]NQ.CME_20140300_NQH4.CME_Eq  3556.00  355624.99  2013-12-23 13:00:32  2013-12-23 13:00:32  1  1  1  0.00, 0  -7041379.84, -1408276  0.00%  0.00%  -100.00%  0.00, 0  
-21126969.53, -4225394  -500.00, -100  7041369.84, 1408274  -500.00, -100  Short  [Sim]NQ.CME_20140300_NQH4.CME_Eq  355624.99  355649.99  2013-12-23 13:01:40  2013-12-23 13:01:40  1  1  1  7041369.84, 1408274  -500.00, -100  99.99%  0.00%  -0.01%  0.00, 0  
-28169834.37, -5633967  -7042864.84, -1408573  0.00, 0  -7042864.84, -1408573  Short  [Sim]NQ.CME_20140300_NQH4.CME_Eq  3556.75  355699.99  2013-12-23 13:01:43  2013-12-23 13:01:43  1  1  1  0.00, 0  -7042864.84, -1408573  0.00%  0.00%  -100.00%  0.00, 0  
-28170334.37, -5634067  -500.00, -100  7042364.84, 1408473  -500.00, -100  Short  [Sim]NQ.CME_20140300_NQH4.CME_Eq  355674.99  355699.99  2013-12-23 13:03:49  2013-12-23 13:03:50  1  1  1  7042364.84, 1408473  -500.00, -100  99.99%  0.00%  -0.01%  0.00, 0  
-21127484.53, -4225497  7042849.84, 1408570  7042849.84, 1408570  -5.00, -1  Long  [Sim]NQ.CME_20140300_NQH4.CME_Eq  3557.50  355699.99  2013-12-23 13:05:53  2013-12-23 13:05:53  1  1  1  7042849.84, 1408570  -5.00, -1  100.00%  100.00%  100.00%  0.00, 0  
[2013-12-26 00:29:42]
Sierra Chart Engineering - Posts: 104368
Open a new chart for that symbol and try again.

If you still have trouble, post an image of the chart, by following these steps:
https://www.sierrachart.com/index.php?l=PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-26 14:58:39]
Bedhog - Posts: 167
It is still happening today. v1064 after a full symbol reset, new chartbook, new 1m chart with no studies. SIM, CTS, SC RTDF

http://www.sierrachart.com/image.php?l=1388069742662.png

All of the daily charts are doing this.

Using GC as an example: Studies: Daily OHLC and 3MAs. Also deleted all ..\data\gc* files and tried a new blank chartbook with same results.
http://www.sierrachart.com/image.php?l=1388070502709.png

CL
http://www.sierrachart.com/image.php?l=1388071177149.png





Date Time Of Last Edit: 2013-12-26 15:21:07
[2013-12-26 21:16:17]
Sierra Chart Engineering - Posts: 104368
We have the problem resolved for GC and CL. We still need to do testing for NQ. Update the symbol settings as explained here:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-27 14:05:28]
Bedhog - Posts: 167
SC 1065. CL GC NQ appear to be fine.

6E and NG still need some help.

http://www.sierrachart.com/image.php?l=1388153118125.png
http://www.sierrachart.com/image.php?l=1388155761868.png


Date Time Of Last Edit: 2013-12-27 14:50:21
[2013-12-29 22:29:16]
Sierra Chart Engineering - Posts: 104368
These are resolved. Update the symbol settings as explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-30 03:22:37]
Bedhog - Posts: 167
I use 1 chartbook with multiple charts and 1 QuoteBoard to quickly switch between symbols. It does not seem to matter if I choose the symbols from the QuoteBoard or Find them manually.

These are the remaining symbols that do not open and have a mismatched historical chart, looks like something to do with decimal places and cts not using them. It is causing trouble because I use the Daily OHLC on the historical chart and overlay it on all the intraday charts.

6B
ES
GC http://www.sierrachart.com/image.php?l=1388373576405.png
SI
ZB
ZN

Thank you.

Date Time Of Last Edit: 2013-12-30 03:28:03
[2013-12-30 03:36:02]
T44 - Posts: 363
These instructions worked for me on 1066:

http://www.sierrachart.com/index.php?l=doc/doc_IntradayDataEditor.html#DeletingDataFile

http://www.sierrachart.com/index.php?l=doc/helpdetails7.html#RefreshWithData

[2013-12-30 11:08:20]
Sierra Chart Engineering - Posts: 104368
Did you "Apply" the symbol settings in the existing charts? This is explained here:
http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

Clearly that is the problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-30 13:50:46]
Bedhog - Posts: 167
Yes. Lets work on GC.

The daily chart values area window shows incorrect data and the last candle is tooo high.

2013/12/27, O,H,L,Last 1210.0, 1218.9, 1208.5, 1214.0
2013/12/30, O,H,L,Last 1213.8, 12158.0, 1200.2, 12037.0


If I edit the historical data, the last day shows correct data.

2013/12/20, 1189, 1206.9, 1188, 1203.7, 138710, 234037
2013/12/23, 1202.5, 1205.6, 1191.8, 1197, 84975, 230994
2013/12/24, 1197.8, 1205.1, 1195.5, 1203.3, 43489, 228429
2013/12/26, 1203.8, 1215.4, 1200.5, 1212.3, 54652, 223741
2013/12/27, 1210.9, 1218.9, 1208.5, 1214, 83755, 222800
2013/12/30, 1213.8, 1215.8, 1200.2, 1203.8, 36316, 0

GC.CME_20140200_GCG4.CME_CO is the symbol in the QuoteBoard.
It shows last:12037.0, high:12158.0, low:12002.0

I've pressed Reset, Apply, Update, Apply, Delete and Download, deleted all GC* files, updated to the latest pre-release. Not sure what else I can do.


[2013-12-30 23:37:37]
Sierra Chart Engineering - Posts: 104368
We have not forgotten about this. We are still going to look into it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-31 07:34:58]
Sierra Chart Engineering - Posts: 104368
We finally got this resolved. Please perform an "Update" of the symbol settings. We assume by now you know how to do this.


We apologize for the delay, we just have so much to do and so many services and symbols to work with. There are a lot of settings per symbol, a lot of considerations and it takes time to work out all of the details to determine what exactly the problem is. There was one small setting that was missing.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-31 20:23:44
[2013-12-31 15:04:50]
Bedhog - Posts: 167
The quoteboard, daily chart, and intraday charts look fine in GC and NQ and NG AND CL. I still got funky fills in all instruments.

Cum P/L (T)  Profit/Loss (T)  Runup (T)  Max Open Loss (T)  Trade Type  Symbol  Avg Entry Price  Avg Exit Price  Entry DateTime  Exit DateTime  Entry Quantity  Exit Quantity  Max Open Quantity  Max Open Profit (T)  Drawdown (T)  Entry Efficiency  Exit Efficiency  Total Efficiency  Commission (T)  
8631200.00, 863120  8631200.00, 863120  8631200.13, 863120  -80.00, -8  Long  [Sim]GC.CME_20140200_GCG4.CME_CO  1199.0  11988.0  2013-12-31 09:00:35  2013-12-31 09:00:35  8  8  8  8631200.13, 863120  -80.00, -8  100.00%  100.00%  100.00%  0.00, 0  


66415958.73, 13283192  56695238.73, 11339048  56695238.73, 11339048  0.00, 0  Long  [Sim]NQ.CME_20140300_NQH4.CME_Eq  3579.75  357924.99  2013-12-31 09:30:57  2013-12-31 09:30:57  8  8  8  56695238.73, 11339048  0.00, 0  100.00%  100.00%  100.00%  0.00, 0  
  
INV  INV  0.00, 0  0.00, 0  Short  [Sim]NG.CME_20140200_NGG4.CME_NY  4.293  4294.000  2013-12-31 09:36:47  2013-12-31 09:36:48  8  8  8  21474837.49, 2147484  INV  0.00%  33.33%  -133.33%  0.00, 0  


INV  78265360.00, 7826536  78265360.03, 7826536  -80.00, -8  Long  [Sim]CL.CME_20140200_CLG4.CME_NY  98.83  9882.00  2013-12-31 09:39:00  2013-12-31 09:39:01  8  8  8  78265359.95, 7826536  -80.00, -8  100.00%  100.00%  100.00%  0.00, 0  
Thanks for your hard work on this. I'm done for a while.
Date Time Of Last Edit: 2013-12-31 15:41:09
[2014-01-01 00:48:07]
Sierra Chart Engineering - Posts: 104368
The market is not open now so we can only do a limited amount of testing. However with the testing we have done, we cannot reproduce the problem and with the code review we have done, we can see no reason for a problem. So it is not seem like there is a problem but we will test when the market opens again.

Our recommendation is to open a new chart and try submitting orders and see if the fill prices are correct.

There definitely should not be any trouble with live trading. The way that works is different.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-01 00:48:24
[2014-01-02 13:53:29]
Bedhog - Posts: 167
Same thing with GC today. New empty chart after full reset.

3296030.00, 329603  1098620.00, 109862  1098620.02, 109862  -10.00, -1  Long  [Sim]GC.CME_20140200_GCG4.CME_CO  1220.8  12207.0  2014-01-02 07:48:02  2014-01-02 07:48:02  1  1  1  1098620.02, 109862  -10.00, -1  100.00%  100.00%  100.00%  0.00, 0  

I would like to go back to live/cts topstep. Have the OCO issues been resolved?


[2014-01-02 15:18:52]
Bedhog - Posts: 167
Here is my first attempt with a "live" trade.

Trade Order Error - CTS order update (Rejected). Info: Market not found: CME_20140200_NGG4. Internal Order ID: 15385. Service Order ID: 15385.484355.. Symbol: NG.CME_20140200_NGG4.CME_NY | 2014-01-02 09:15:31

This is an attempt an hour later. V1069, full reset, update from server, apply global symbol settings in each window.

Trade Order Error - CTS order update (Rejected). Info: Market not found: CME_20140200_NGG4. Internal Order ID: 15388. Service Order ID: 15388.484360.. Symbol: NG.CME_20140200_NGG4.CME_NY | 2014-01-02 10:02:32


Cannot trade sim, cannot trade combine.
Date Time Of Last Edit: 2014-01-02 16:04:38
[2014-01-02 22:50:04]
Sierra Chart Engineering - Posts: 104368
We have tracked down the problem with the invalid fill prices when in Sierra Chart Trade Simulation Mode when using CTS T4. We are going to be putting out a new release in a couple of hours which solves this.

The OCO order support with CTS T4 does work and the one issue that did exist with it in the past was resolved about two months ago.




Trade Order Error - CTS order update (Rejected). Info: Market not found: CME_20140200_NGG4. Internal Order ID: 15388. Service Order ID: 15388.484360.. Symbol: NG.CME_20140200_NGG4.CME_NY | 2014-01-02 10:02:32
This is a completely unrelated error message. Please contact your broker or if you are using Top Step Trader, contact them. Let them know about this specific text: Info: Market not found: CME_20140200_NGG4.

Or if you want us to help you with it, then send us your Sierra Chart Message Log using the Send For Analysis button and let us know when that is done and we will forward the issue over to CTS.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-01-02 22:50:29

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