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Direct MessagesDate/Time: Mon, 06 May 2024 08:36:29 +0000
BUG in v2013: SC crashed when u move MouseWheel in QuoteBoard
View Count: 783
| [2019-11-20 16:18:35] |
| TedMar - Posts: 189 |
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Mouse scroll wheel not working on QuoteBoard list For reproduce crash , open QuateBoard and move multiple times MouseWheel in one way or back. |
| [2019-11-20 16:23:31] |
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We did do testing and could not reproduce. Provide the Chartbook you are using following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#AttachFile Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-20 17:29:20] |
| TedMar - Posts: 189 |
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check this https://youtu.be/WCjmZD9M9zA
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| [2019-11-20 17:33:32] |
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Sorry we need a Chartbook. If you do not want to provide a Chartbook we are going to disregard this and delete the thread. We are not going to look at the video.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-20 17:39:48] |
| TedMar - Posts: 189 |
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The BUG exists WITHOUT OPEN CHARTBOOK , Step by Step: 1.Start SC 2.File > News Qoute Borad 3. Move Wheel multiple times in Empty Qoute Board = SC crashed !! so, now let me know which Chartbook u like when i do not open any one for reproduce this Bug? Maybe better u check Video with duration of 20 Sec? |
| [2019-11-20 19:24:02] |
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A Quote Board is part of a Chartbook. So even a blank quote board with nothing else would be acceptable. That could be saved and provided . Anyway, we still could not reproduce the problem on our development system but we looked at the code and see what the problem likely is. We are overall improving the scrollbar handling completely. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-20 19:24:35
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| [2019-11-21 14:36:45] |
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See if the problem is resolved in version 2014.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2019-11-21 14:45:24] |
| TedMar - Posts: 189 |
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Yes , i see it worx now stable, Thank You
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