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Date/Time: Mon, 06 May 2024 03:35:07 +0000



4 times and not way to upgrade to current version

View Count: 510

[2019-11-18 17:04:34]
User657945 - Posts: 226
I try and I sent out "sent log to support" to upgrade to current version but the procedure stop at last files to download and did not go over. It did happen in the past to and after 1 hour or so I downloaded and worked but there's must besomething wrong somewhere. thx
[2019-11-18 17:12:01]
User657945 - Posts: 226
Update worked out but not with current version only with prerelease2012
[2019-11-18 17:32:00]
Sierra Chart Engineering - Posts: 104368
We will look into this. We are also adding an alternative server for installing the software in case there is a connectivity issue to the primary server. This will be out later today .
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-11-21 04:45:36]
Sierra Chart Engineering - Posts: 104368
If you are still not running the latest version, try updating Sierra Chart again:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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