Support Board
Date/Time: Sun, 21 Dec 2025 12:30:24 +0000
Intraday data download failed
View Count: 669
| [2019-11-15 13:40:33] |
| User113238 - Posts: 16 |
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I've used sierra chart since March 2018 solely for the intraday data and it has worked fine until yesterday. When I chose "Open Intraday Chart", the return message is "Download Failed". It is not a problem on my side because the data download still worked for daily, weekly and monthly data. Please check on this issue immediately because this is the only data I need from Sierra Chart. Thanks.
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| [2019-11-15 13:56:44] |
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You need to update Sierra Chart to the current version. Instructions: Software Download: Fast Update After the update, to download the missing data, follow these instructions: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-11-15 14:24:34
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| [2019-11-15 14:28:18] |
| User113238 - Posts: 16 |
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It works. Thanks.
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