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Date/Time: Fri, 26 Apr 2024 10:58:23 +0000



cannot connect

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[2019-11-08 15:41:19]
User590837 - Posts: 1
Hello, I have real account with rithmic data feed. Just instaled Sierra with trial. Got this error: Error running DTC server program C:/Sierrachart/Rim/DTCBridge.exe. Actually I don't have such folder "Rim" at my computer.
image2019-11-08_18-34-16.jpg / V - Attached On 2019-11-08 15:34:49 UTC - Size: 1.72 MB - 258 views
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[2019-11-08 17:12:04]
Sierra Chart Engineering - Posts: 104368
That particular program is not installed by default. Install Sierra Chart again by selecting Help >> Download Current Version.

On the Installation window select the option for Install Optional Components before beginning the installation.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-08 17:12:39

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