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Date/Time: Thu, 25 Apr 2024 09:48:51 +0000



Trading from Sub Instance with LMAX

View Count: 696

[2019-11-08 06:10:34]
User513662 - Posts: 90
Hello,

I am trying to place a position on my sub instance but I am getting the following errors and the orders are being rejected.

I have disabled simulation mode on both the instances (so it should be processing live orders) however it is referring to it in the log for some reason.

I can place live orders on the primary instance, but not the sub instance.

Sub Instance
LMAX Live Trading - DTC order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 2525. Service Order ID: (none). Symbol: USDJPY | 2019-11-08 06:06:26 *
LMAX Live Trading - DTC order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 2526. Service Order ID: (none). Symbol: USDJPY | 2019-11-08 06:06:26 *
LMAX Live Trading - DTC order update (Order reject). Info: Simulated Trade Account (Sim1) cannot be used when Trade Simulation Mode is disabled. Internal Order ID: 2527. Service Order ID: (none). Symbol: USDJPY | 2019-11-08 06:06:26 *


Primary Instance
DTC client #2. Sierra Chart. 127.0.0.1 | New order rejected. DTC client order ID: 2525.56 | 2019-11-08 06:06:26 *
DTC client #2. Sierra Chart. 127.0.0.1 | New order rejected. DTC client order ID: 2526.391 | 2019-11-08 06:06:26 *
DTC client #2. Sierra Chart. 127.0.0.1 | New order rejected. DTC client order ID: 2527.84 | 2019-11-08 06:06:26 *
Date Time Of Last Edit: 2019-11-08 06:11:50
[2019-11-08 06:15:43]
User513662 - Posts: 90
Ok I just updated to Version 2007 and it is working. Sorry for that. I was on an older version 1869.
[2019-11-08 17:14:23]
Sierra Chart Engineering - Posts: 104368
The real issue was that you needed to select the proper Trading account in the Sub-Instance. Refer to the following:
Using DTC Server for Data and Trading in Another Sierra Chart Instance: Using the Correct Trade Account (Rejections Related to Simulation Mode)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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