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Date/Time: Mon, 06 May 2024 13:03:08 +0000



update chart

View Count: 553

[2019-11-06 23:13:46]
User649434 - Posts: 1
Why does the chart not update automatically?

HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-11-06 16:42:29.294
Reading Internal Order ID file. | 2019-11-06 16:42:29.385
Reading Trade Orders file. | 2019-11-06 16:42:29.886
Reading Trade Positions file. | 2019-11-06 16:42:29.932
Reading Account Balance file. | 2019-11-06 16:42:29.946
UDPListener (1408). Port 22903 | Listening on UDP port 22903. | 2019-11-06 16:42:30.265
Software version: 2007 64-bit | 2019-11-06 16:42:30.265
Usage end date: 2020-01-15 | 2019-11-06 16:42:30.265
Enabled for: Advanced Features 2. | 2019-11-06 16:42:30.265
Enabled for: Sierra Chart Historical Data Service. | 2019-11-06 16:42:30.265
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-11-06 16:42:30.265
Allow Support for Sierra Chart Data Feeds is disabled. | 2019-11-06 16:42:30.265
Current selected Data/Trading service: GAIN Capital/OEC | 2019-11-06 16:42:30.265
Custom symbol settings values: disabled | 2019-11-06 16:42:30.265
Chart Update Interval: 500 | 2019-11-06 16:42:30.265
Intraday Data Storage Time Unit: 0 | 2019-11-06 16:42:30.265
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2019-11-06 16:42:30.265
2019-11-06 16:42:30 Local computer time | 2019-11-06 16:42:30.265
2019-11-06 15:42:30 Local computer time in UTC | 2019-11-06 16:42:30.266
2019-11-06 16:42:30 Local computer time in SC Time Zone | 2019-11-06 16:42:30.266
2019-11-06 15:42:23 Server time in UTC | 2019-11-06 16:42:30.266
Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-11-06 16:42:30.266
Program path: C:\SierraChart\ | 2019-11-06 16:42:30.266
Data Files path: C:\SierraChart\Data\ | 2019-11-06 16:42:30.266
OS Version Number: 10.0 | 2019-11-06 16:42:30.266
Locale Setting: C | 2019-11-06 16:42:30.266
DLLs: fims_vc.dll, fims_vc_64.dll, fims_volatilni_usecka.dll, fims_volatilni_usecka_64.dll, important_zones.dll, Source.dll, Source_64.dll, TuanKingADLL.dll, TuanKingBDLL.dll, TuanKingC.dll, TuanKingD.dll, TuanKingDLL.dll, TuanKingE.dll, TuanKingF.dll, TuanKingG.dll, TuansStudyDLL.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-11-06 16:42:30.269

Created the DTC Protocol server. | 2019-11-06 16:42:30.334
DTC Protocol Server listening on port 11099. | 2019-11-06 16:42:30.341
Created the DTC Protocol historical data server. | 2019-11-06 16:42:30.341
HD Server Manager | Listening on port 11098 | 2019-11-06 16:42:30.370
Checking for new symbol settings. Requested symbol settings MD5 for service code oec. Request ID: 1. | 2019-11-06 16:42:30.371
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2019-11-06 16:42:30.458
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-11-06 16:42:30.458
Received 5 login tokens. | 2019-11-06 16:42:31.217
Symbol settings MD5 received. Request ID: 1. | 2019-11-06 16:42:31.218
Symbol settings are up-to-date for oec. | 2019-11-06 16:42:31.218

GAIN Capital/OEC | Connecting to trading server prod.gainfutures.com. Port: 9400. | 2019-11-06 16:42:35.868
GAIN Capital FIX Trading socket (1) | Creating socket. Using TLS 1.2. | 2019-11-06 16:42:36.012
GAIN Capital FIX Trading socket (1) | Connecting to IP: 64.94.37.222. | 2019-11-06 16:42:36.013
GAIN Capital FIX Trading: Connected to FIX server. | 2019-11-06 16:42:36.193
GAIN Capital FIX Trading | Sending the Logon message. LocalCompID=PKotouc | 2019-11-06 16:42:36.389
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=58035=A34=149=OEC52=20191106-15:42:3556=PKotouc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| 2019-11-06 16:42:36.983
GAIN Capital FIX Trading | Connected to trading server. | 2019-11-06 16:42:37.056
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-11-06 16:42:37.056
GAIN Capital FAST Data socket (2) | Creating socket. | 2019-11-06 16:42:37.067
GAIN Capital FAST Data socket (2) | Connecting to IP: 64.94.37.222. | 2019-11-06 16:42:37.067
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=13635=B34=249=OEC52=20191106-15:42:3556=PKotouc58=ALERT: Your password expired. We encourage you to change it. 61=1148=Notification10=139 | 2019-11-06 16:42:37.143
GAIN Capital FAST Data: Sent the Hello message. | 2019-11-06 16:42:37.253
GAIN Capital FAST Data: Sent the Logon message. | 2019-11-06 16:42:37.444
GAIN Capital/OEC | Connected to data and trading server. | 2019-11-06 16:42:37.692
Triggering next historical data download in queue. | 2019-11-06 16:42:37.692
Triggering next historical data download in queue. | 2019-11-06 16:42:37.692
Triggering next historical data download in queue. | 2019-11-06 16:42:37.692
Triggering next historical data download in queue. | 2019-11-06 16:42:37.692
GAIN Capital/OEC | Starting real-time market data updates for: NQZ5. ID: 1 | 2019-11-06 16:42:37.772
GAIN Capital FIX Trading (Send) > 8=FIX.4.49=10335=y34=349=OEC52=20191106-15:42:3656=PKotouc320=7805701322=OECFIX:637084143061767219:76432560=210=036 | 2019-11-06 16:42:37.980
Symbol Error - NQZ5 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2019-11-06 16:42:38.173
GAIN Capital FIX Trading (Send) > 8=FIX.4.49=12535=AO34=549=OEC52=20191106-15:42:4156=PKotouc1=E94141581=1710=7805703721=OECFIX:637084143061767219:76441728=3729=210=034 | 2019-11-06 16:42:43.001
GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 3. Request Status: 2 | 2019-11-06 16:42:43.001
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=8935=BR34=649=OEC52=20191106-15:42:4156=PKotouc58=Invalid account584=780570412074=110=083 | 2019-11-06 16:42:43.002
Loading DLL C:\SierraChart\Data\UserContributedStudies_64.dll | 2019-11-06 16:43:31.713
Loading DLL C:\SierraChart\Data\fims_vc_64.dll | 2019-11-06 16:43:32.136
Loading DLL C:\SierraChart\Data\fims_volatilni_usecka_64.dll | 2019-11-06 16:43:32.268
NQZ19 [CV] Rev. 10t #2 | Reloading chart. | 2019-11-06 16:43:36.986
NQZ19 [CV] Rev. 10t #2 | Performing historical Daily data download for symbol NQZ19 starting at last date in file. | 2019-11-06 16:43:38.329
Starting DelayedDownloadMonitoringTimer | 2019-11-06 16:43:38.329
Starting HDTimeoutTimer | 2019-11-06 16:43:38.329
Added historical Daily data request for NQZ19 to the queue. | 2019-11-06 16:43:38.343
Triggering next historical data download in queue. | 2019-11-06 16:43:38.343
NQZ19 [CV] Rev. 10t #2 | Waiting for historical downloads to complete with the IDs: 1, | 2019-11-06 16:43:38.441
Loading DLL C:\SierraChart\Data\fims_vc_64.dll | 2019-11-06 16:43:39.099
Loading DLL C:\SierraChart\Data\fims_volatilni_usecka_64.dll | 2019-11-06 16:43:39.222
NQZ19 [CV] Rev. 10t #5 | Reloading chart. | 2019-11-06 16:43:48.172
NQZ19 [CV] Rev. 10t #5 | Waiting for historical downloads to complete with the IDs: 1, | 2019-11-06 16:43:48.256
NQM19 [CV] 1 Sec #3 | Reloading chart. | 2019-11-06 16:43:49.977
NQM19 [CV] 1 Sec #3 | Performing historical Daily data download for symbol NQM19 starting at last date in file. | 2019-11-06 16:43:50.515
Added historical Daily data request for NQM19 to the queue. | 2019-11-06 16:43:50.515
NQM19 [CV] 1 Sec #3 | Waiting for historical downloads to complete with the IDs: 2, | 2019-11-06 16:43:50.617
NQM19 [CV] Rev. 10t #4 | Reloading chart. | 2019-11-06 16:43:50.818
NQM19 [CV] Rev. 10t #4 | Waiting for historical downloads to complete with the IDs: 2, | 2019-11-06 16:43:50.891
TICK-NYSE 2 Min #1 | Reloading chart. | 2019-11-06 16:43:50.917
NQM19 #6 | Reloading chart. | 2019-11-06 16:43:51.129
'Allow Support for Sierra Chart Data Feeds' is disabled. The NQ?## pattern/symbol will not use the SC Exchange Data Feed. | 2019-11-06 16:43:51.424
HD Request # 2 | Downloading Historical Daily chart data for NQZ19. Starting date: 2019-11-04. Service: oec | 2019-11-06 16:43:51.542
HD Request # 2 | Requesting historical Daily data for NQZ19 starting at 2019-11-03 | 2019-11-06 16:43:51.598
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=5835=134=849=OEC52=20191106-15:43:4156=PKotouc112=TEST10=199 | 2019-11-06 16:43:51.599
'Allow Support for Sierra Chart Data Feeds' is disabled. The NQ?## pattern/symbol will not use the SC Exchange Data Feed. | 2019-11-06 16:43:52.199
GAIN Capital/OEC | Starting real-time market data updates for: NQM19. ID: 3 Service code: oec | 2019-11-06 16:43:52.199
GAIN Capital FIX Trading (Send) 8=FIX.4.49=10335=y34=949=OEC52=20191106-15:43:5156=PKotouc320=7805705322=OECFIX:637084143061767219:76477560=210=053 | 2019-11-06 16:43:52.864
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=10435=y34=1049=OEC52=20191106-15:43:5156=PKotouc320=7805706322=OECFIX:637084143061767219:76478560=210=096 | 2019-11-06 16:43:52.864
Symbol Error - NQM19 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2019-11-06 16:43:53.020
Symbol Error - NQM19 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2019-11-06 16:43:53.020
Symbol Error - NQZ19 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2019-11-06 16:43:53.020
Symbol Error - NQZ19 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2019-11-06 16:43:53.020
Symbol Error - NQZ19 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2019-11-06 16:43:53.021
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2019-11-06 16:43:53.050
SC DTC Data with Market Depth | Sending logon request message. | 2019-11-06 16:43:53.050
SC DTC Data with Market Depth | Received logon response. | 2019-11-06 16:43:53.710
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2019-11-06 16:43:53.710
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2019-11-06 16:43:53.710
SC DTC Data with Market Depth | Successfully connected. | 2019-11-06 16:43:53.710
SC DTC Data with Market Depth | Trading is not supported. | 2019-11-06 16:43:53.710
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-NYSE | 2019-11-06 16:43:53.720
HD Request # 2 | Receiving historical Daily data for NQZ19 starting at 2019-11-04 | 2019-11-06 16:43:53.777
HD Request # 2 | Writing historical Daily data to the file NQZ19.dly | 2019-11-06 16:43:53.778
HD Request # 2 | Received 3 records from 2019-11-04 00:00:00 to 2019-11-06 00:00:00 (3.0 days) and wrote 3 records for NQZ19 | 2019-11-06 16:43:53.876
HD Request # 2 | Completion time: 2s | 2019-11-06 16:43:53.926
HD Request # 2 | Daily data download complete for NQZ19. Unique request ID: 1 | 2019-11-06 16:43:53.926
Removed historical data download ID 1 | 2019-11-06 16:43:53.926

Triggering next historical data download in queue. | 2019-11-06 16:43:54.086
HD Request # 3 | Downloading Historical Daily chart data for NQM19. Starting date: 2019-06-20. Service: oec | 2019-11-06 16:43:56.273
HD Request # 3 | Requesting historical Daily data for NQM19 starting at 2019-06-19 | 2019-11-06 16:43:56.273
SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE | 2019-11-06 16:43:56.304
NQZ19 [CV] Rev. 10t #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-11-06 16:43:56.345
NQZ19 [CV] Rev. 10t #2 | Reloading chart. | 2019-11-06 16:43:56.346
NQZ19 [CV] Rev. 10t #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-11-06 16:43:56.682
NQZ19 [CV] Rev. 10t #5 | Reloading chart. | 2019-11-06 16:43:57.228
NQZ19 [CV] Rev. 10t #2 | Reloading chart. | 2019-11-06 16:43:57.277
NQZ19 [CV] Rev. 10t #2 | Waiting for historical downloads to complete with the IDs: 2, | 2019-11-06 16:43:58.300
HD Request # 3 | Receiving historical Daily data for NQM19 starting at 2019-06-20 | 2019-11-06 16:43:58.320
HD Request # 3 | Writing historical Daily data to the file NQM19.dly | 2019-11-06 16:43:58.322
HD Request # 3 | Received 3 records from 2019-06-20 00:00:00 to 2019-06-21 00:00:00 (2.0 days) and wrote 2 records for NQM19 | 2019-11-06 16:43:58.328
HD Request # 3 | Completion time: 2s | 2019-11-06 16:43:58.356
HD Request # 3 | Daily data download complete for NQM19. Unique request ID: 2 | 2019-11-06 16:43:58.356
Removed historical data download ID 2 | 2019-11-06 16:43:58.356

Triggering next historical data download in queue. | 2019-11-06 16:43:58.435
NQM19 [CV] Rev. 10t #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-11-06 16:43:58.445
NQM19 [CV] Rev. 10t #4 | Reloading chart. | 2019-11-06 16:43:58.448
NQM19 [CV] 1 Sec #3 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-11-06 16:43:58.685
NQM19 [CV] 1 Sec #3 | Reloading chart. | 2019-11-06 16:43:58.686
NQZ19 [CV] Rev. 10t #5 | Reloading chart. | 2019-11-06 16:43:59.189
NQZ19 [CV] Rev. 10t #2 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-11-06 16:44:02.059
NQZ19 [CV] Rev. 10t #2 | Reloading chart. | 2019-11-06 16:44:02.337
NQM19 [CV] Rev. 10t #4 | Reloading chart. | 2019-11-06 16:44:02.807
NQM19 [CV] 1 Sec #3 | Reloading chart. | 2019-11-06 16:44:04.985
HD Request # 4 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2019-11-06 16:44:18.675
HD Request # 4 | Download start date-time: 2019-11-06 16:25:44.000 | 2019-11-06 16:44:18.892
HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2019-11-06 16:44:19.103
Socket (3) | Creating socket. | 2019-11-06 16:44:19.103
Socket (3) | Connecting to IP: 192.81.56.146. | 2019-11-06 16:44:19.104
Added historical Intraday data request for NQZ19 to the queue. | 2019-11-06 16:44:19.113
Intraday data recording state for symbol NQZ19 is set to download 'Pending'. | 2019-11-06 16:44:19.113
Triggering next historical data download in queue. | 2019-11-06 16:44:19.113
HD Request # 4 | Setting DTC encoding to Binary VLS | 2019-11-06 16:44:19.502
HD Request # 4 | Sending historical data logon request message. | 2019-11-06 16:44:19.502
HD Request # 4 | Requesting Intraday data. Start date-time: 2019-11-06 16:25:44. Record interval: 0. Symbol: TICK-NYSE | 2019-11-06 16:44:20.190
HD Request # 4 | Decompressing data. | 2019-11-06 16:44:20.389
HD Request # 4 | Receiving Intraday data for TICK-NYSE starting at 2019-11-06 16:25:44 | 2019-11-06 16:44:20.996
HD Request # 4 | Timestamp of first Intraday data file record written: 2019-11-06 16:25:45 | 2019-11-06 16:44:20.997
Socket (3) | CloseSocket call. | 2019-11-06 16:44:20.998
Socket (3) | Shutdown started. Waiting for graceful close. | 2019-11-06 16:44:20.998
NQZ19 [CV] Rev. 10t #2 | Reloading chart. | 2019-11-06 16:44:21.009
Socket (3) | Socket gracefully closed by remote side. | 2019-11-06 16:44:21.208
Socket (3) | Closed. | 2019-11-06 16:44:21.208
Historical data download thread signaled to stop. | 2019-11-06 16:44:28.290
HD Request # 4 | Received 1115 records from 2019-11-06 16:25:44.000 to 2019-11-06 16:44:18.000 (18.6 minutes) and wrote 1114 records for TICK-NYSE | 2019-11-06 16:44:28.691
Added 71 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2019-11-06 16:44:29.889
HD Request # 4 | Completion time: 13s | 2019-11-06 16:44:31.197
HD Request # 4 | Intraday data download complete for TICK-NYSE. Unique request ID: 3 | 2019-11-06 16:44:31.197
Removed historical data download ID 3 | 2019-11-06 16:44:31.197
Real-time Intraday chart data file updates started for TICK-NYSE | 2019-11-06 16:44:31.197
Intraday chart data file opened for TICK-NYSE | 2019-11-06 16:44:31.197

Triggering next historical data download in queue. | 2019-11-06 16:44:31.229
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=5935=134=1249=OEC52=20191106-15:44:2756=PKotouc112=TEST10=248 | 2019-11-06 16:44:31.229
HD Request # 5 | Downloading Intraday chart data for NQM19 to the file NQM19.scid. Service: cme | 2019-11-06 16:44:31.229
HD Request # 5 | Download start date-time: 2019-06-21 15:29:56.000 | 2019-11-06 16:44:32.797
HD Request # 5 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2019-11-06 16:44:32.809
Socket (3) | Creating socket. | 2019-11-06 16:44:32.866
Socket (3) | Connecting to IP: 8.18.161.133. | 2019-11-06 16:44:32.866
HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-11-06 16:44:33.248
HD Request # 5 | Sending historical data logon request message. | 2019-11-06 16:44:33.248
HD Request # 5 | Requesting Intraday data. Start date-time: 2019-06-21 15:29:56. Record interval: 0. Symbol: NQM19 | 2019-11-06 16:44:33.444
HD Request # 5 | Decompressing data. | 2019-11-06 16:44:33.643
HD Request # 5 | Receiving Intraday data for NQM19 starting at 2019-06-21 15:29:56 | 2019-11-06 16:44:33.823
Socket (3) | CloseSocket call. | 2019-11-06 16:44:33.834
Socket (3) | Shutdown started. Waiting for graceful close. | 2019-11-06 16:44:33.834
Socket (3) | Socket gracefully closed by remote side. | 2019-11-06 16:44:34.020
Socket (3) | Closed. | 2019-11-06 16:44:34.020
Historical data download thread signaled to stop. | 2019-11-06 16:44:35.012
HD Request # 5 | Received 2 records from 2019-06-21 15:29:56.000 to 2019-06-21 15:29:56.001 (0.0 seconds) and wrote 0 records for NQM19 | 2019-11-06 16:44:35.012
HD Request # 5 | Completion time: 4s | 2019-11-06 16:44:35.079
HD Request # 5 | Intraday data download complete for NQM19. Unique request ID: 4 | 2019-11-06 16:44:35.079
Removed historical data download ID 4 | 2019-11-06 16:44:35.079
Real-time Intraday chart data file updates started for NQM19 | 2019-11-06 16:44:35.079
Intraday chart data file opened for NQM19 | 2019-11-06 16:44:35.079

Triggering next historical data download in queue. | 2019-11-06 16:44:35.079
HD Request # 6 | Downloading Intraday chart data for NQZ19 to the file NQZ19.scid. Service: oec | 2019-11-06 16:44:35.079
HD Request # 6 | Download start date-time: 2019-11-06 16:14:13.000 | 2019-11-06 16:44:35.080
HD Request # 6 | Using server: ds3.sierracharts.com port 10149 | 2019-11-06 16:44:35.080
Socket (3) | Creating socket. | 2019-11-06 16:44:35.081
Socket (3) | Connecting to IP: 65.182.172.42. | 2019-11-06 16:44:35.081
Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid | 2019-11-06 16:44:35.363
HD Request # 6 | Setting DTC encoding to Binary VLS | 2019-11-06 16:44:35.447
HD Request # 6 | Sending historical data logon request message. | 2019-11-06 16:44:35.447
HD Request # 6 | Requesting Intraday data. Start date-time: 2019-11-06 16:14:13. Record interval: 0. Symbol: NQZ19 | 2019-11-06 16:44:35.629
HD Request # 6 | Decompressing data. | 2019-11-06 16:44:35.799
HD Request # 6 | Receiving Intraday data for NQZ19 starting at 2019-11-06 16:14:13 | 2019-11-06 16:44:37.037
HD Request # 6 | Timestamp of first Intraday data file record written: 2019-11-06 16:14:14 | 2019-11-06 16:44:37.044
Socket (3) | CloseSocket call. | 2019-11-06 16:44:37.067
Socket (3) | Shutdown started. Waiting for graceful close. | 2019-11-06 16:44:37.067
Historical data download thread signaled to stop. | 2019-11-06 16:44:37.069
HD Request # 6 | Received 22133 records from 2019-11-06 16:14:13.000 to 2019-11-06 16:44:33.003 (30.3 minutes) and wrote 22125 records for NQZ19 | 2019-11-06 16:44:37.092
HD Request # 6 | Completion time: 2s | 2019-11-06 16:44:37.158
HD Request # 6 | Intraday data download complete for NQZ19. Unique request ID: 5 | 2019-11-06 16:44:37.158
Removed historical data download ID 5 | 2019-11-06 16:44:37.158
Real-time Intraday chart data file updates started for NQZ19 | 2019-11-06 16:44:37.158
Intraday chart data file opened for NQZ19 | 2019-11-06 16:44:37.158

Triggering next historical data download in queue. | 2019-11-06 16:44:37.162
Socket (3) | Socket gracefully closed by remote side. | 2019-11-06 16:44:37.240
Socket (3) | Closed. | 2019-11-06 16:44:37.240
NQM19 #6 | StartDateTimeForLoadingOrderFills: 2019-05-23 00:00:00 | 2019-11-06 16:44:39.372
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=5935=134=1649=OEC52=20191106-15:46:1256=PKotouc112=TEST10=248 | 2019-11-06 16:46:21.024
NQZ19 [CV] Rev. 10t #5 | StartDateTimeForLoadingOrderFills: 2019-01-11 15:30:00 | 2019-11-06 16:54:07.264
NQM19 [CV] Rev. 10t #4 | StartDateTimeForLoadingOrderFills: 2018-11-14 00:00:00 | 2019-11-06 16:54:38.713
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=5935=134=4049=OEC52=20191106-15:58:1156=PKotouc112=TEST10=247 | 2019-11-06 16:58:23.365
SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE | 2019-11-06 17:44:44.040
SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE | 2019-11-06 17:44:51.465
SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE | 2019-11-06 17:44:58.783
GAIN Capital FIX Trading (Send) > 8=FIX.4.49=58035=A34=149=OEC52=20191106-19:03:5956=PKotouc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| 2019-11-06 20:04:00.834
GAIN Capital FIX Trading | Connected to trading server. | 2019-11-06 20:04:00.834
GAIN Capital/OEC | Connecting to market data server prod.gainfutures.com:9301. | 2019-11-06 20:04:00.834
GAIN Capital FAST Data socket (1) | Creating socket. | 2019-11-06 20:04:00.835
GAIN Capital FAST Data socket (1) | Connecting to IP: 67.23.52.47. | 2019-11-06 20:04:00.835
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=13635=B34=249=OEC52=20191106-19:04:0056=PKotouc58=ALERT: Your password expired. We encourage you to change it. 61=1148=Notification10=133 | 2019-11-06 20:04:00.984
GAIN Capital FAST Data: Sent the Hello message. | 2019-11-06 20:04:01.016
GAIN Capital FAST Data: Sent the Logon message. | 2019-11-06 20:04:01.204
GAIN Capital/OEC | Connected to data and trading server. | 2019-11-06 20:04:02.694
Triggering next historical data download in queue. | 2019-11-06 20:04:03.086
Triggering next historical data download in queue. | 2019-11-06 20:04:03.086
Triggering next historical data download in queue. | 2019-11-06 20:04:03.086
Triggering next historical data download in queue. | 2019-11-06 20:04:03.086
GAIN Capital/OEC | Starting real-time market data updates for: NQZ5. ID: 1 | 2019-11-06 20:04:03.087
GAIN Capital FIX Trading (Send) 8=FIX.4.49=10335=y34=349=OEC52=20191106-19:04:0256=PKotouc320=7805707322=OECFIX:637084143061767219:83193560=210=039 | 2019-11-06 20:04:03.534
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=10335=y34=449=OEC52=20191106-19:04:0256=PKotouc320=7805708322=OECFIX:637084143061767219:83194560=210=042 | 2019-11-06 20:04:03.750
Symbol Error - NQZ19 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2019-11-06 20:04:03.750
Symbol Error - NQZ19 is unknown, unavailable, or improperly formatted. FIX reject reason: Data feed is not entitled | 2019-11-06 20:04:03.750
SC DTC Data with Market Depth | Starting real-time market data updates for: TICK-NYSE. ID: 3 Service code: statscalc | 2019-11-06 20:04:04.653
SC DTC Data with Market Depth | Connecting to the server ds3.sierracharts.com. Port 443 | 2019-11-06 20:04:04.653
SC DTC Data with Market Depth | Requesting security definition data for: TICK-NYSE. ID: 3 | 2019-11-06 20:04:04.884
Added historical Intraday data request for TICK-NYSE to the queue. | 2019-11-06 20:04:04.884
Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2019-11-06 20:04:04.884
Triggering next historical data download in queue. | 2019-11-06 20:04:04.884
DTC Client socket (3) | Creating socket. | 2019-11-06 20:04:04.884
DTC Client socket (3) | Connecting to IP: 65.182.172.42. | 2019-11-06 20:04:04.884
'Allow Support for Sierra Chart Data Feeds' is disabled. The NQ?## pattern/symbol will not use the SC Exchange Data Feed. | 2019-11-06 20:04:05.104
GAIN Capital/OEC | Starting real-time market data updates for: NQM19. ID: 4 Service code: oec | 2019-11-06 20:04:05.104
GAIN Capital FIX Trading (Send) > 8=FIX.4.49=10335=y34=549=OEC52=20191106-19:04:0456=PKotouc320=7805709322=OECFIX:637084143061767219:83195560=210=047 | 2019-11-06 20:04:05.494
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2019-11-06 20:04:05.495
SC DTC Data with Market Depth | Sending logon request message. | 2019-11-06 20:04:05.495
Symbol Error - NQM19 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2019-11-06 20:04:05.564
SC DTC Data with Market Depth | Received logon response. | 2019-11-06 20:04:05.723
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2019-11-06 20:04:05.723
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2019-11-06 20:04:05.723
SC DTC Data with Market Depth | Successfully connected. | 2019-11-06 20:04:05.723
SC DTC Data with Market Depth | Trading is not supported. | 2019-11-06 20:04:05.723
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-NYSE | 2019-11-06 20:04:05.723
SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE | 2019-11-06 20:04:06.175
HD Request # 7 | Downloading Intraday chart data for NQZ19 to the file NQZ19.scid. Service: oec | 2019-11-06 20:04:06.180
HD Request # 7 | Download start date-time: 2019-11-06 16:44:33.000 | 2019-11-06 20:04:06.390
HD Request # 7 | Using server: ds4.sierracharts.com port 10150 | 2019-11-06 20:04:06.390
Socket (4) | Creating socket. | 2019-11-06 20:04:06.391
Socket (4) | Connecting to IP: 192.81.56.146. | 2019-11-06 20:04:06.391
HD Request # 7 | Setting DTC encoding to Binary VLS | 2019-11-06 20:04:06.776
HD Request # 7 | Sending historical data logon request message. | 2019-11-06 20:04:06.776
HD Request # 7 | Requesting Intraday data. Start date-time: 2019-11-06 16:44:33. Record interval: 0. Symbol: NQZ19 | 2019-11-06 20:04:07.472
HD Request # 7 | Decompressing data. | 2019-11-06 20:04:07.644
Requesting market depth updates for: NQM19 if supported. | 2019-11-06 20:04:08.075
Requesting market depth updates for: NQZ19 if supported. | 2019-11-06 20:04:08.075
HD Request # 7 | Receiving Intraday data for NQZ19 starting at 2019-11-06 16:44:33 | 2019-11-06 20:04:08.078
HD Request # 7 | Timestamp of first Intraday data file record written: 2019-11-06 16:44:34 | 2019-11-06 20:04:08.079
Symbol Error - NQM19 is unknown, unavailable, or improperly formatted. FIX reject reason: Unknown contract | 2019-11-06 20:04:08.274
GAIN Capital FIX Trading (Send) > 8=FIX.4.49=12535=AO34=749=OEC52=20191106-19:04:0756=PKotouc1=E94141581=1710=7805711721=OECFIX:637084143061767219:83196728=3729=210=044 | 2019-11-06 20:04:08.633
GAIN Capital/OEC | Received Trade Positions request acknowledgment message. Request Result: 3. Request Status: 2 | 2019-11-06 20:04:08.633
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=8935=BR34=849=OEC52=20191106-19:04:0756=PKotouc58=Invalid account584=780571212074=110=088 | 2019-11-06 20:04:08.633
Socket (4) | CloseSocket call. | 2019-11-06 20:04:08.856
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-11-06 20:04:08.856
Historical data download thread signaled to stop. | 2019-11-06 20:04:08.873
HD Request # 7 | Received 109079 records from 2019-11-06 16:44:33.000 to 2019-11-06 20:04:05.003 (3.3 hours) and wrote 109075 records for NQZ19 | 2019-11-06 20:04:08.874
Socket (4) | Socket gracefully closed by remote side. | 2019-11-06 20:04:09.052
Socket (4) | Closed. | 2019-11-06 20:04:09.052
HD Request # 7 | Completion time: 3s | 2019-11-06 20:04:09.429
HD Request # 7 | Intraday data download complete for NQZ19. Unique request ID: 6 | 2019-11-06 20:04:09.429
Removed historical data download ID 6 | 2019-11-06 20:04:09.429
Real-time Intraday chart data file updates started for NQZ19 | 2019-11-06 20:04:09.429
Intraday chart data file opened for NQZ19 | 2019-11-06 20:04:09.429

Triggering next historical data download in queue. | 2019-11-06 20:04:09.429
Delaying start of download for TICK-NYSE | 2019-11-06 20:04:09.429
HD Request # 8 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2019-11-06 20:04:12.767
HD Request # 8 | Download start date-time: 2019-11-06 18:57:15.000 | 2019-11-06 20:04:12.768
HD Request # 8 | Using server: ds3.sierracharts.com port 10149 | 2019-11-06 20:04:12.769
Socket (4) | Creating socket. | 2019-11-06 20:04:12.769
Socket (4) | Connecting to IP: 65.182.172.42. | 2019-11-06 20:04:12.769
HD Request # 8 | Setting DTC encoding to Binary VLS | 2019-11-06 20:04:13.146
HD Request # 8 | Sending historical data logon request message. | 2019-11-06 20:04:13.146
HD Request # 8 | Requesting Intraday data. Start date-time: 2019-11-06 18:57:15. Record interval: 0. Symbol: TICK-NYSE | 2019-11-06 20:04:13.338
HD Request # 8 | Decompressing data. | 2019-11-06 20:04:13.523
HD Request # 8 | Receiving Intraday data for TICK-NYSE starting at 2019-11-06 18:57:15 | 2019-11-06 20:04:14.563
HD Request # 8 | Timestamp of first Intraday data file record written: 2019-11-06 18:57:16 | 2019-11-06 20:04:14.564
Socket (4) | CloseSocket call. | 2019-11-06 20:04:14.565
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-11-06 20:04:14.565
Socket (4) | Socket gracefully closed by remote side. | 2019-11-06 20:04:14.792
Socket (4) | Closed. | 2019-11-06 20:04:14.792
Historical data download thread signaled to stop. | 2019-11-06 20:04:15.627
HD Request # 8 | Received 4018 records from 2019-11-06 18:57:15.000 to 2019-11-06 20:04:12.000 (66.9 minutes) and wrote 4017 records for TICK-NYSE | 2019-11-06 20:04:15.628
Added 27 Time and Sales records to Intraday data file for TICK-NYSE after download. | 2019-11-06 20:04:15.719
HD Request # 8 | Completion time: 3s | 2019-11-06 20:04:15.723
HD Request # 8 | Intraday data download complete for TICK-NYSE. Unique request ID: 7 | 2019-11-06 20:04:15.723
Removed historical data download ID 7 | 2019-11-06 20:04:15.723
Real-time Intraday chart data file updates started for TICK-NYSE | 2019-11-06 20:04:15.723
Intraday chart data file opened for TICK-NYSE | 2019-11-06 20:04:15.723

Triggering next historical data download in queue. | 2019-11-06 20:04:15.723
HD Request # 9 | Downloading Intraday chart data for NQM19 to the file NQM19.scid. Service: cme | 2019-11-06 20:04:15.723
HD Request # 9 | Download start date-time: 2019-06-21 15:29:56.000 | 2019-11-06 20:04:16.068
HD Request # 9 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-11-06 20:04:16.068
Socket (4) | Creating socket. | 2019-11-06 20:04:16.069
Socket (4) | Connecting to IP: 8.18.161.135. | 2019-11-06 20:04:16.069
HD Request # 9 | Setting DTC encoding to Binary VLS | 2019-11-06 20:04:16.618
HD Request # 9 | Sending historical data logon request message. | 2019-11-06 20:04:16.618
HD Request # 9 | Requesting Intraday data. Start date-time: 2019-06-21 15:29:56. Record interval: 0. Symbol: NQM19 | 2019-11-06 20:04:16.831
HD Request # 9 | Decompressing data. | 2019-11-06 20:04:17.205
HD Request # 9 | Receiving Intraday data for NQM19 starting at 2019-06-21 15:29:56 | 2019-11-06 20:04:17.206
Socket (4) | CloseSocket call. | 2019-11-06 20:04:17.206
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-11-06 20:04:17.206
Historical data download thread signaled to stop. | 2019-11-06 20:04:17.206
HD Request # 9 | Received 2 records from 2019-06-21 15:29:56.000 to 2019-06-21 15:29:56.001 (0.0 seconds) and wrote 0 records for NQM19 | 2019-11-06 20:04:17.206
HD Request # 9 | Completion time: 2s | 2019-11-06 20:04:17.207
HD Request # 9 | Intraday data download complete for NQM19. Unique request ID: 8 | 2019-11-06 20:04:17.207
Removed historical data download ID 8 | 2019-11-06 20:04:17.207
Real-time Intraday chart data file updates started for NQM19 | 2019-11-06 20:04:17.207
Intraday chart data file opened for NQM19 | 2019-11-06 20:04:17.207

Triggering next historical data download in queue. | 2019-11-06 20:04:17.207
Socket (4) | Socket gracefully closed by remote side. | 2019-11-06 20:04:17.440
Socket (4) | Closed. | 2019-11-06 20:04:17.440
Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid | 2019-11-06 20:04:19.693
NQZ19 [CV] 1 Sec #3 | Reloading chart. | 2019-11-06 20:12:45.562
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=5935=134=2949=OEC52=20191106-19:14:3656=PKotouc112=TEST10=001 | 2019-11-06 20:14:39.287
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=5935=134=3249=OEC52=20191106-19:16:0556=PKotouc112=TEST10=249 | 2019-11-06 20:16:09.742
NQZ19 [CV] Rev. 10t #4 | Reloading chart. | 2019-11-06 20:28:31.552
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=5935=134=5749=OEC52=20191106-19:28:3556=PKotouc112=TEST10=006 | 2019-11-06 20:28:39.076
Unsubscribed from market depth data for NQM19 | 2019-11-06 20:28:39.220
NQZ19 [CV] Rev. 10t #4 | StartDateTimeForLoadingOrderFills: 2019-04-01 00:00:00 | 2019-11-06 20:38:40.019
NQZ19 #6 | Reloading chart. | 2019-11-06 20:49:34.546
GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=6035=134=10049=OEC52=20191106-19:50:0656=PKotouc112=TEST10=028 | 2019-11-06 20:50:08.943
NQZ19 #6 | StartDateTimeForLoadingOrderFills: 2019-10-07 22:30:00 | 2019-11-06 20:50:33.556
[2019-11-06 23:26:39]
Sierra Chart Engineering - Posts: 104368
What symbol are you referring to?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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