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Date/Time: Sun, 05 May 2024 05:45:58 +0000



Problem with Rithmic data login

View Count: 638

[2019-11-01 19:15:06]
User28706 - Posts: 22
I am trying to connect to the Rithmic paper trading server. The login credentials are correct because I am able to login into RTrader. Here is the message that I received.


Reading Internal Order ID file. | 2019-11-01 15:12:31.138
Reading Trade Orders file. | 2019-11-01 15:12:31.210
Reading Trade Positions file. | 2019-11-01 15:12:31.210
Reading Account Balance file. | 2019-11-01 15:12:31.210
UDPListener (1440). Port 22904 | Listening on UDP port 22904. | 2019-11-01 15:12:31.322
Software version: 2006 64-bit | 2019-11-01 15:12:31.322
Usage end date: 2019-11-30 | 2019-11-01 15:12:31.322
Enabled for: Sierra Chart Historical Data Service. | 2019-11-01 15:12:31.322
Enabled for: Delayed Denali Real-Time Exchange Data Feed. | 2019-11-01 15:12:31.322
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-11-01 15:12:31.322
Current selected Data/Trading service: Rithmic Trading | 2019-11-01 15:12:31.322
Custom symbol settings values: enabled | 2019-11-01 15:12:31.322
Chart Update Interval: 500 | 2019-11-01 15:12:31.322
Intraday Data Storage Time Unit: 0 | 2019-11-01 15:12:31.322
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-11-01 15:12:31.322
2019-11-01 15:12:31 Local computer time | 2019-11-01 15:12:31.322
2019-11-01 19:12:31 Local computer time in UTC | 2019-11-01 15:12:31.322
2019-11-01 15:12:31 Local computer time in SC Time Zone | 2019-11-01 15:12:31.322
2019-11-01 19:12:30 Server time in UTC | 2019-11-01 15:12:31.322
Local computer UTC time and Server UTC time difference: 0 seconds. | 2019-11-01 15:12:31.322
Program path: C:\SierraChart\ | 2019-11-01 15:12:31.322
Data Files path: C:\SierraChart\Data\ | 2019-11-01 15:12:31.322
OS Version Number: 10.0 | 2019-11-01 15:12:31.323
Locale Setting: C | 2019-11-01 15:12:31.323

Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-11-01 15:12:31.323
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-11-01 15:12:31.350
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-11-01 15:12:31.443
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-11-01 15:12:31.443
Received 5 login tokens. | 2019-11-01 15:12:31.741
Symbol settings MD5 received. Request ID: 1. | 2019-11-01 15:12:31.851
Requested symbol settings for service code rithmic.trading. Request ID: 2. | 2019-11-01 15:12:31.851
Symbol settings received. Request ID: 2. | 2019-11-01 15:12:32.486

Rithmic Trading | Port for executable: 54473 | 2019-11-01 15:12:36.822
Listening socket (1456). Port 54473 | Closed. | 2019-11-01 15:12:36.822
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:36.823
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:36.824 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:36.824 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:36.824
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:36.824
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:36.862
Rithmic Trading | Disconnected. | 2019-11-01 15:12:36.862
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:36.862

Rithmic Trading | Port for executable: 54474 | 2019-11-01 15:12:38.868
Listening socket (1116). Port 54474 | Closed. | 2019-11-01 15:12:38.868
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:38.870
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:38.870 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:38.870 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:38.870
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:38.870
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:38.881
Rithmic Trading | Disconnected. | 2019-11-01 15:12:38.881
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:38.881

Rithmic Trading | Port for executable: 54475 | 2019-11-01 15:12:40.900
Listening socket (1116). Port 54475 | Closed. | 2019-11-01 15:12:40.900
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:40.901
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:40.901 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:40.901 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:40.901
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:40.901
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:40.912
Rithmic Trading | Disconnected. | 2019-11-01 15:12:40.912
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:40.912

Rithmic Trading | Port for executable: 54476 | 2019-11-01 15:12:42.915
Listening socket (1116). Port 54476 | Closed. | 2019-11-01 15:12:42.915
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:42.917
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:42.917 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:42.917 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:42.917
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:42.917
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:42.928
Rithmic Trading | Disconnected. | 2019-11-01 15:12:42.928
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:42.928

Rithmic Trading | Port for executable: 54477 | 2019-11-01 15:12:44.929
Listening socket (1116). Port 54477 | Closed. | 2019-11-01 15:12:44.929
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:44.930
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:44.930 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:44.930 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:44.930
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:44.930
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:44.943
Rithmic Trading | Disconnected. | 2019-11-01 15:12:44.943
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:44.943

Rithmic Trading | Port for executable: 54478 | 2019-11-01 15:12:46.942
Listening socket (1116). Port 54478 | Closed. | 2019-11-01 15:12:46.942
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:46.943
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:46.944 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:46.944 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:46.944
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:46.944
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:46.956
Rithmic Trading | Disconnected. | 2019-11-01 15:12:46.956
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:46.956

Rithmic Trading | Port for executable: 54479 | 2019-11-01 15:12:48.982
Listening socket (1116). Port 54479 | Closed. | 2019-11-01 15:12:48.982
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:48.983
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:48.984 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:48.984 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:48.984
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:48.984
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:49.034
Rithmic Trading | Disconnected. | 2019-11-01 15:12:49.034
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:49.034

Rithmic Trading | Port for executable: 54480 | 2019-11-01 15:12:51.036
Listening socket (1116). Port 54480 | Closed. | 2019-11-01 15:12:51.036
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-11-01 15:12:51.038
Error creating process C:\SierraChart\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2019-11-01 15:12:51.038 *
Rithmic Trading | Error running DTC server program C:\SierraChart\Rim\DTCBridge.exe. | 2019-11-01 15:12:51.038 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-11-01 15:12:51.038
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:51.038
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:51.049
Rithmic Trading | Disconnected. | 2019-11-01 15:12:51.049
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-11-01 15:12:51.049
File >> Disconnect selected. | 2019-11-01 15:12:51.305
DTC Client socket (0) | CloseSocket call. | 2019-11-01 15:12:51.305
Rithmic Trading | Disconnected. | 2019-11-01 15:12:51.305
[2019-11-01 19:22:11]
Sierra Chart Engineering - Posts: 104368
Run the Sierra Chart installer again with Help >> Download Current Version and enable the "Install Optional Components" Option.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Sierra Chart Teton Futures Order Routing

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