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Date/Time: Sat, 27 Apr 2024 11:54:32 +0000



Data doesn't update automatically

View Count: 505

[2019-10-29 17:57:07]
User952410 - Posts: 1
Hello,

i am a new sierra chart user. I have a footprint chart but the chart doesn't update automatically, i have to right click on the chart and click on Edit/Download data - Intraday chart.

I am on the 15 days trial. See the attached file to this request the chart settings, i don't know if it will help you.

Thanks in advance,

Best regards
imageCapture.PNG / V - Attached On 2019-10-29 17:55:28 UTC - Size: 60.3 KB - 216 views
Attachment Deleted.
[2019-10-30 12:05:33]
Sierra Chart Engineering - Posts: 104368
You require real-time futures data. Therefore, refer to:
https://www.sierrachart.com/index.php?page=doc/doc_FuturesData.php

Although we are going to be releasing in about 10 days, a delayed CME Group exchange data feed. This will include full market depth. There will be no additional cost for this data feed other than using the Advanced Sierra Chart service package.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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