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Date/Time: Fri, 03 May 2024 06:21:37 +0000



[User Discussion] - Trial expired

View Count: 593

[2019-10-24 10:13:16]
User785097 - Posts: 2
Good morning, sir.
I activated my account on 2019-10-18.
Today Sierra is not active "Trial expired".

Shouldn't I be 14 days old?
[2019-10-24 13:23:33]
SC Support - Posts: 1797
Your trial account has not been extended. We see that you have previously used Sierra Chart and have had at least 15 days of trial time. You will need to make a payment for usage time.

Follow these instructions to add usage time to your Sierra Chart account:

1. Select "Help >> Add Usage Credit" on the Sierra Chart software menu.

You can also go to this page in your browser:
https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation

Login with your Sierra Chart Account Name and Password.

2. Choose the particular Service Package that you want to automatically renew.

3. Add sufficient credit to your Services Balance using any of the available payment options:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit

For further information, refer to:
Sierra Chart Purchase and License Information: Renewing Access

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