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Date/Time: Fri, 26 Apr 2024 00:26:29 +0000



Order error

View Count: 770

[2019-10-17 10:38:07]
ertrader - Posts: 644
Hi support.. can you please let me know what is causing these errors?

SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: No limits. Text: Parent order. Tag: GC1.twconfig. Internal Order ID: 26796. Service Order ID: 159282. Symbol: GCZ19_FUT_COMEX. Account: XXXXXXXX | 2019-10-17 05:39:50.358

SC Futures Order Routing/Data order update (Order reject). Info: TT order update (Rejected). Text: No limits. Text: Parent order. Tag: RT1.twconfig. Internal Order ID: 26790. Service Order ID: 158956. Symbol: RTYZ19_FUT_CME. Account: XXXXXXXX | 2019-10-17 03:10:17.701

XXXXXXX was put in place of my actual account number
Date Time Of Last Edit: 2019-10-17 10:39:32
[2019-10-17 10:56:25]
Sierra Chart Engineering - Posts: 104368
It means your clearing firm has not yet established any position/order limits for those symbols. They need to set those up in the TT user set up for your account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-10-17 10:56:36
[2019-10-17 16:43:00]
ertrader - Posts: 644
Thank you I will get the limits addressed. A followup question: Is my current order routing configuration still recommended and supported or is there an updated/preferred change needed? Current broker: Futurepath. Clearing firm ADMIS.
Date Time Of Last Edit: 2019-10-17 16:58:26
[2019-10-17 19:28:58]
Sierra Chart Engineering - Posts: 104368
Yes that is perfectly fine. What we would say is we we are working on our own direct routing to the CME. But whether that would be used by your clearing firm, we do not know.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-02-25 18:22:40]
User529356 - Posts: 40
Hello friends, I'd be interested in learning more about the prospect of routing directly with you/sierra chart in future days. Have you proceeded forward with this possibility since the last post on this thread?
[2020-02-25 20:36:56]
Sierra Chart Engineering - Posts: 104368
Do you mean direct order routing to the CME which does not involve TT? Yes we are working on this. It really is not difficult to actually do it and we are just about done but the next step, is that we have fully redundant architecture in place. This is the more difficult part that will take many more months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-02-25 20:37:12
[2020-02-25 20:43:27]
User529356 - Posts: 40
I see ~ Indeed I meant to refer to routing directly without TT. Thanks for the update. It's pretty cool that you are even working on doing this. I'm impressed as always and appreciate very much your efforts along with many others for certain. Have a great day.

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