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Date/Time: Fri, 19 Apr 2024 04:44:45 +0000



4 days left of trial

View Count: 1233

[2013-12-17 14:56:23]
butch1130 - Posts: 8
Hello,

I am in the middle of a Top Step Combine. I need Sierra charts until the end of January.
Received a message that I only have 4 days left of trial.

what is best way to get this resolved?

Thanks,

Dave
[2013-12-17 15:30:36]
Sierra Chart - Max - Posts: 5590
We have extended your trial by 2 weeks.




1. To purchase more usage time, select "Help >> Add Usage Credit" on the Sierra Chart software menu or press the "Purchase" button on the Sierra Chart Login window.

You can also go to this page in your browser:
https://www.sierrachart.com/usercp.php

Login with your Sierra Chart Account Name and Password.

2. On the displayed Account Management web page, click on the "Payment Form for Sierra Chart Usage Time" link.

3. Choose the number Months you wish to pay for and the service Package.

4. Choose one of the payment options.
Sierra Chart Support
Date Time Of Last Edit: 2013-12-17 15:31:18
[2013-12-17 15:33:03]
butch1130 - Posts: 8
What service package would allow me to only enter orders on a DOM? Charting not needed?

Thanks for extending.


Dave
[2013-12-17 18:17:07]
Sierra Chart Engineering - Posts: 104368
Package #1.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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