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Direct MessagesDate/Time: Fri, 19 Apr 2024 23:01:56 +0000
Unable to connect to Rithmic
View Count: 1170
| [2019-10-15 20:49:19] |
| User626556 - Posts: 1 |
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Hello I am unable to connect to the rithimic data feed for paper trading provided by SMB Capital. I reached out directly to Rithmic and they claim I am successfully connecting. Log file pasted below for reference: Reading Internal Order ID file. | 2019-10-15 16:36:20.969 Reading Trade Orders file. | 2019-10-15 16:36:21.099 Reading Trade Positions file. | 2019-10-15 16:36:21.099 Reading Account Balance file. | 2019-10-15 16:36:21.100 UDPListener (1396). Port 22904 | Listening on UDP port 22904. | 2019-10-15 16:36:21.131 Software version: 1997 64-bit | 2019-10-15 16:36:21.131 Enabled for: Advanced Features 2. | 2019-10-15 16:36:21.131 Enabled for: Sierra Chart Historical Data Service. | 2019-10-15 16:36:21.131 Allow Support for Sierra Chart Data Feeds is enabled. | 2019-10-15 16:36:21.131 Current selected Data/Trading service: Rithmic Trading | 2019-10-15 16:36:21.131 Custom symbol settings values: disabled | 2019-10-15 16:36:21.131 Chart Update Interval: 500 | 2019-10-15 16:36:21.131 Intraday Data Storage Time Unit: 0 | 2019-10-15 16:36:21.131 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-10-15 16:36:21.131 2019-10-15 16:36:21 Local computer time | 2019-10-15 16:36:21.131 2019-10-15 20:36:21 Local computer time in UTC | 2019-10-15 16:36:21.131 2019-10-15 16:36:21 Local computer time in SC Time Zone | 2019-10-15 16:36:21.131 2019-10-15 20:36:22 Server time in UTC | 2019-10-15 16:36:21.131 Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-10-15 16:36:21.131 Program path: C:\SierraChart\ | 2019-10-15 16:36:21.131 Data Files path: C:\SierraChart\Data\ | 2019-10-15 16:36:21.131 OS Version Number: 10.0 | 2019-10-15 16:36:21.132 Locale Setting: C | 2019-10-15 16:36:21.132 DLLs: EdgeTradingGroup.dll, EdgeTradingGroup_64.dll, ETG Audio.dll, ETOFSv2.0.dll, ETOFSv2.0_64.dll, ETOFSv3_64.dll, openal32.dll, UserContributedStudies.dll, UserContributedStudies_64.dll, warry_csvlevels_64.dll | 2019-10-15 16:36:21.133 Created the DTC Protocol server. | 2019-10-15 16:36:21.135 DTC Protocol Server listening on port 11099. | 2019-10-15 16:36:21.138 Created the DTC Protocol historical data server. | 2019-10-15 16:36:21.138 HD Server Manager | Listening on port 11098 | 2019-10-15 16:36:21.141 Checking for new symbol settings. Requested symbol settings MD5 for service code rithmic.trading. Request ID: 1. | 2019-10-15 16:36:21.141 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-10-15 16:36:21.292 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-10-15 16:36:21.425 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-10-15 16:36:21.425 Received 5 login tokens. | 2019-10-15 16:36:21.624 Symbol settings MD5 received. Request ID: 1. | 2019-10-15 16:36:21.771 Symbol settings are up-to-date for rithmic.trading. | 2019-10-15 16:36:21.771 Rithmic Trading | Port for executable: 64654 | 2019-10-15 16:36:26.768 Listening socket (1448). Port 64654 | Closed. | 2019-10-15 16:36:26.768 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-10-15 16:36:26.769 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:64654. Current folder: C:\SierraChart\Rim | 2019-10-15 16:36:26.776 Rithmic Trading | Bridge process is running. | 2019-10-15 16:36:28.764 Rithmic Trading | Connecting to the server 127.0.0.1. Port 64654 | 2019-10-15 16:36:28.764 DTC Client socket (1) | Creating socket. | 2019-10-15 16:36:28.764 DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2019-10-15 16:36:28.764 Rithmic Trading | Connected to server. | 2019-10-15 16:36:28.765 Rithmic Trading | Starting socket receive thread. | 2019-10-15 16:36:28.765 Rithmic Trading | Sending encoding request to server: Binary VLS | 2019-10-15 16:36:28.766 Rithmic Trading | Setting DTC encoding to Binary VLS | 2019-10-15 16:36:28.767 Rithmic Trading | Sending logon request message. | 2019-10-15 16:36:28.767 Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2019-10-15 16:36:28.769 Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2019-10-15 16:36:28.771 Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2019-10-15 16:36:28.771 Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2019-10-15 16:36:29.137 Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2019-10-15 16:36:29.169 Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2019-10-15 16:36:29.355 Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2019-10-15 16:36:29.384 Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2019-10-15 16:36:29.592 Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2019-10-15 16:36:29.627 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2019-10-15 16:36:29.881 Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2019-10-15 16:36:29.908 Rithmic Trading | Received logon response. | 2019-10-15 16:36:30.764 Rithmic Trading | Server Name: SC DTC Bridge. | 2019-10-15 16:36:30.764 Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2019-10-15 16:36:30.764 Rithmic Trading | Successfully connected. IB='SMBFutures', Firm='SMBFutures'. | 2019-10-15 16:36:30.764 Rithmic Trading | Trading is supported. | 2019-10-15 16:36:30.764 Rithmic Trading | Order cancel and replace is supported. | 2019-10-15 16:36:30.764 Rithmic Trading | OCO Orders supported. | 2019-10-15 16:36:30.764 Rithmic Trading | Connected to data and trading server. | 2019-10-15 16:36:30.764 Triggering next historical data download in queue. | 2019-10-15 16:36:30.764 Triggering next historical data download in queue. | 2019-10-15 16:36:30.764 Triggering next historical data download in queue. | 2019-10-15 16:36:30.764 Triggering next historical data download in queue. | 2019-10-15 16:36:30.764 Rithmic Trading | Connection to non-affiliated broker not allowed. | 2019-10-15 16:36:30.774 * Connection to the external service has been lost. | 2019-10-15 16:36:30.774 Rithmic Trading | Disconnected. | 2019-10-15 16:36:30.786 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-15 16:36:30.786 DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-10-15 16:36:30.786 Rithmic Trading | Port for executable: 64671 | 2019-10-15 16:36:32.786 Listening socket (1456). Port 64671 | Closed. | 2019-10-15 16:36:32.786 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-10-15 16:36:32.786 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:64671. Current folder: C:\SierraChart\Rim | 2019-10-15 16:36:32.792 Rithmic Trading | Bridge process is not running! | 2019-10-15 16:36:34.779 Rithmic Trading | Connecting to the server 127.0.0.1. Port 64671 | 2019-10-15 16:36:34.779 DTC Client socket (2) | Creating socket. | 2019-10-15 16:36:34.779 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-10-15 16:36:34.779 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-10-15 16:36:36.783 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-10-15 16:36:36.784 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-15 16:36:36.784 DTC Client socket (2) | Closed. | 2019-10-15 16:36:36.784 Rithmic Trading | Disconnected. | 2019-10-15 16:36:36.795 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-15 16:36:36.795 Rithmic Trading | Port for executable: 64675 | 2019-10-15 16:36:38.799 Listening socket (1080). Port 64675 | Closed. | 2019-10-15 16:36:38.799 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-10-15 16:36:38.799 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:64675. Current folder: C:\SierraChart\Rim | 2019-10-15 16:36:38.805 Rithmic Trading | Bridge process is not running! | 2019-10-15 16:36:40.795 Rithmic Trading | Connecting to the server 127.0.0.1. Port 64675 | 2019-10-15 16:36:40.795 DTC Client socket (2) | Creating socket. | 2019-10-15 16:36:40.795 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-10-15 16:36:40.795 DTC Client socket (2) | Connect event error. Windows error code 10061: No connection could be made because the target machine actively refused it. | 2019-10-15 16:36:42.798 * DTC Client socket (2) | Closed. | 2019-10-15 16:36:42.798 Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-10-15 16:36:42.798 Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-15 16:36:42.798 Rithmic Trading | Disconnected. | 2019-10-15 16:36:42.809 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-10-15 16:36:42.809 Rithmic Trading | Port for executable: 64678 | 2019-10-15 16:36:44.819 Listening socket (1080). Port 64678 | Closed. | 2019-10-15 16:36:44.819 Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-10-15 16:36:44.819 Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:64678. Current folder: C:\SierraChart\Rim | 2019-10-15 16:36:44.826 Rithmic Trading | Bridge process is not running! | 2019-10-15 16:36:46.825 Rithmic Trading | Connecting to the server 127.0.0.1. Port 64678 | 2019-10-15 16:36:46.825 DTC Client socket (2) | Creating socket. | 2019-10-15 16:36:46.825 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-10-15 16:36:46.825 |
| [2019-10-15 21:55:42] |
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Next time login to this Support Board with your current Sierra Chart account by selecting Help >> Support Board from within Sierra Chart. This is problem: Rithmic Trading | Connection to non-affiliated broker not allowed. | 2019-10-15 16:36:30.774 * You will need to have your own direct Sierra Chart account for this: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-15 21:57:05
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| [2020-02-03 14:58:46] |
| User521511 - Posts: 3 |
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Im also trying to log into sierra to do a top step trader combine. I have had a paid sierra account for years with CQG and AMP. But when I follow the directions on Top Steps website (file,dataservices,log in using TST account) it keep giving me the same error I followed you instructions on the direct account link but it was not helpful and didnt do anything |
| [2020-02-03 17:18:03] |
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Sierra Chart has discontinued support for Rithmic.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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