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Date/Time: Tue, 16 Apr 2024 10:50:17 +0000



Can't connect to TD Ameritrade data feed this morning

View Count: 1145

[2013-12-17 14:19:58]
User39653 - Posts: 11
Over night my data feed disconnected and I can't reconnect to td ameritrade. I can connect to SierraChart. The support people at td cannot help with the feed for sc. Do I just wait for it to start working?
[2013-12-17 15:32:17]
Sierra Chart - Max - Posts: 5587
Please post a copy of the Message Log following the steps here:
https://www.sierrachart.com/index.php?l=PostingInformation.php#log
Sierra Chart Support
[2013-12-17 16:41:06]
User39653 - Posts: 11
Problem was they froze my account because of a malware alert. I got faked out because tos was running fine on a different computer, but when I restarted it wouldn't let me log on.
Problem is resolved.
Thanks

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