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Date/Time: Thu, 25 Apr 2024 23:03:23 +0000



Sierra Installer

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[2019-10-14 14:18:09]
User180126 - Posts: 12
The Sierra Installer is not completing the full install and is failing to finish. This has resulted in many retries and subsequent block from new reinstall. We have attempted to install new and older versions all fail to commplete.

Please advise once this has been fixed.

Thank You
[2019-10-14 22:35:08]
Sierra Chart Engineering - Posts: 104368
The issue is not with the Sierra Chart installer. We did run a test. Also there is nothing that would cause any blocking no matter how many tries there are. We need to see the Installer Log. Here are instructions:
Software Download: Providing Installer Log to Support
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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