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Date/Time: Fri, 26 Apr 2024 16:28:41 +0000



Repeated error type message on CL charts

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[2013-12-16 16:41:14]
bokkie - Posts: 2
Every now and again I get the following message, mainly when viewing CL chart:
"An unhandled exception was caught in c_Chart::WindowProc. Message: 15, wParam: 0,|Param: 0 | 2013-12-16 14:05:24"
This line is then repeated 2 or three times a second.
If I change to a different tab, I can delete the message log, and sometimes it's then ok back on CL, but other times it just keeps returning.

What does it mean and how do I prevent it?
I don't have any charts called c_

Many thanks
Steve Rosenberg


[2013-12-16 16:45:17]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart to the current version by selecting Help >> Download Current Version.

If you are running any custom studies, refer to help topic 17 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails17.html

If you still have difficulty let us know what Data or Trading service you are using Sierra Chart with.

And are you using Spreadsheets in Sierra Chart?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2013-12-16 16:45:39

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