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Date/Time: Fri, 26 Apr 2024 11:22:09 +0000



Upgrade from version 1656 to 1996, Custom studies no longer supported

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[2019-10-07 12:19:20]
User731787 - Posts: 5
I have been using custom studies from eminimethods for about two years but was forced to upgrade to the current version of SC by CQG. Now it says two studies not supported? Any suggestions

Error: The advanced custom study C:\SierraChart\Data\noname.dll version is unsupported. | 2019-10-07 06:46:12.541 *

Software version: 1996 32-bit | 2019-10-07 07:16:38.965
Enabled for: Sierra Chart Historical Data Service. | 2019-10-07 07:16:38.965
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-10-07 07:16:38.965
Current selected Data/Trading service: CQG WebAPI | 2019-10-07 07:16:38.965
Custom symbol settings values: disabled | 2019-10-07 07:16:38.965
Chart Update Interval: 500 | 2019-10-07 07:16:38.965
Intraday Data Storage Time Unit: 0 | 2019-10-07 07:16:38.965
Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-10-07 07:16:38.965
2019-10-07 07:16:38 Local computer time | 2019-10-07 07:16:38.965
2019-10-07 12:16:38 Local computer time in UTC | 2019-10-07 07:16:38.965
2019-10-07 07:16:38 Local computer time in SC Time Zone | 2019-10-07 07:16:38.965
2019-10-07 11:47:48 Server time in UTC | 2019-10-07 07:16:38.966
Local computer UTC time and Server UTC time difference: 1 seconds. | 2019-10-07 07:16:38.966
Program path: C:\SierraChart\ | 2019-10-07 07:16:38.966
Data Files path: C:\SierraChart\Data\ | 2019-10-07 07:16:38.966
OS Version Number: 10.0 | 2019-10-07 07:16:38.966
Locale Setting: C | 2019-10-07 07:16:38.966
DLLs: noname.dll, total.dll, UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-10-07 07:16:38.966
[2019-10-08 02:10:04]
Sierra Chart Engineering - Posts: 104368
Contact the developer of those custom studies and have them recompile them for the current version of Sierra Chart. This is all they need to do.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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