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Date/Time: Thu, 02 May 2024 13:51:57 +0000



Trades not getting executed on Rythmic feed

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[2019-10-04 15:15:15]
User995923 - Posts: 64
Hello

I signed up with Topstep Trader which allows me to trade for a certain period on a demo account which might lead to a funding of a real account.

They provided me Rithmic Credentials (Service: Rithmic Trading [trading]). I managed to activate the feed successfully.

According to their instructions, I disabled trading simulation (unticked trading simulation on) in order for them to be able to receive my trades.

When I initiated a trade, the DTC Bridge Server window was showing that the number of open orders for my account was 0.

After I closed the trade, when I checked the Trade activity log it was empty (trade activity, statistics, trades, period stats). The only information I could see was only the daily P/L on the chart stats window.

By the way I run two instances of Sierra Chart, the main one and a sub instance. I have the charts on the main one and I execute trades through the doms on the sub instance one.

I attached a picture of the DTC Bridge Server window.

Please help.
Regards
imageDTC Bridge Server picture.JPG / V - Attached On 2019-10-04 15:14:56 UTC - Size: 37.18 KB - 277 views
[2019-10-04 21:27:49]
Sierra Chart Engineering - Posts: 104368
After I closed the trade, when I checked the Trade activity log it was empty (trade activity, statistics, trades, period stats).

Follow the instructions here:
Trade Activity Log: Viewing Historical Trade Activity
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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