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Date/Time: Mon, 29 Apr 2024 00:26:47 +0000

How to Post a Message for Support

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View Count: 567

[2019-10-03 15:30:25]
[Go To First Post]
User835410 - Posts: 3
Good morning,

I have subscribed to all data fees, set up my TPO charts but have no active data right now. Can't figure out where I'm going wrong, market is open and I have no data. Please assist.
[2019-10-03 15:30:37]
[Go To First Post]
Sierra Chart - Max - Posts: 5597
If you are having a problem doing something with Sierra Chart, then in many cases the Message Log will be helpful.

Copy and paste the *entire* copy of the Message Log into your email message or Support Board message according to the instructions below. Sending some of the lines is not helpful. The entire Message Log is needed. The Message Log does not contain any private information.

1. If the Sierra Chart Message Log is not already open, then select "Window >> Message Log" on the menu to open it. If you still do not see the log after selecting this command, then select "Window >> Reset Windows". The Message Log will be displayed in this case. If not, then select "Window >> Message Log" again.

2. Press the "Copy Log" button or use "Edit >> Copy Entire Log" on the menu on the Message Log window. This will automatically copy the Message Log to the system clipboard. Do not use the "Send for Analysis". Otherwise, the log will not be seen.

3. Move your Pointer to the message area either in the email message, Support Board or Account Support Ticket.

4. Right-click your Pointer. Select "Paste" on the menu to paste it into the message area.
Sierra Chart Support
[2019-10-03 15:36:03]
[Go To First Post]
User835410 - Posts: 3
Reading Internal Order ID file. | 2019-10-03 11:18:34.993
Reading Trade Orders file. | 2019-10-03 11:18:35.097
Reading Trade Positions file. | 2019-10-03 11:18:35.097
Reading Account Balance file. | 2019-10-03 11:18:35.097
UDPListener (1404). Port 22904 | Listening on UDP port 22904. | 2019-10-03 11:18:35.120
Software version: 1991 64-bit | 2019-10-03 11:18:35.120
Enabled for: Advanced Features 2. | 2019-10-03 11:18:35.120
Enabled for: Sierra Chart Historical Data Service. | 2019-10-03 11:18:35.120
Allow Support for Sierra Chart Data Feeds is enabled. | 2019-10-03 11:18:35.120
Current selected Data/Trading service: CQG FIX Trading | 2019-10-03 11:18:35.120
Custom symbol settings values: enabled | 2019-10-03 11:18:35.120
Chart Update Interval: 500 | 2019-10-03 11:18:35.120
Intraday Data Storage Time Unit: 0 | 2019-10-03 11:18:35.120
Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2019-10-03 11:18:35.120
2019-10-03 09:18:35 Local computer time | 2019-10-03 11:18:35.120
2019-10-03 15:18:35 Local computer time in UTC | 2019-10-03 11:18:35.120
2019-10-03 11:18:35 Local computer time in SC Time Zone | 2019-10-03 11:18:35.120
2019-10-03 15:18:32 Server time in UTC | 2019-10-03 11:18:35.120
Local computer UTC time and Server UTC time difference: 2 seconds. | 2019-10-03 11:18:35.120
Program path: C:\SierraChart\ | 2019-10-03 11:18:35.120
Data Files path: C:\SierraChart\Data\ | 2019-10-03 11:18:35.120
OS Version Number: 10.0 | 2019-10-03 11:18:35.120
Locale Setting: C | 2019-10-03 11:18:35.120
DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll | 2019-10-03 11:18:35.121

Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. | 2019-10-03 11:18:35.121
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:35.133
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. | 2019-10-03 11:18:35.272
HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. | 2019-10-03 11:18:35.272
Received 5 login tokens. | 2019-10-03 11:18:35.648
Symbol settings MD5 received. Request ID: 1. | 2019-10-03 11:18:35.786
Symbol settings are up-to-date for cqg. | 2019-10-03 11:18:35.786
Files to Open on Start up | Opening file: Micro1 (1).Cht | 2019-10-03 11:18:38.756
F.US.EPU19 [C] #1 | Reloading chart. | 2019-10-03 11:18:39.090
F.US.EPU19 [C] #2 | Reloading chart. | 2019-10-03 11:18:39.192
F.US.MESU19 #3 | Reloading chart. | 2019-10-03 11:18:39.408
F.US.EPU19 3 Min #4 | Reloading chart. | 2019-10-03 11:18:39.475
F.US.EPU19 [CB] #5 | Reloading chart. | 2019-10-03 11:18:39.850
F.US.EPU19 [CB] #5 | Performing historical Daily data download for symbol F.US.EPU19 starting at last date in file. | 2019-10-03 11:18:39.861
Starting DelayedDownloadMonitoringTimer | 2019-10-03 11:18:39.861
Starting HDTimeoutTimer | 2019-10-03 11:18:39.861
Added historical Daily data request for F.US.EPU19 to the queue. | 2019-10-03 11:18:39.861
Triggering next historical data download in queue. | 2019-10-03 11:18:39.861
F.US.EPU19 [CB] #5 | Waiting for historical downloads to complete with the IDs: 1, | 2019-10-03 11:18:39.978
TICK-NYSE_NASDAQ_NYSEMKT 3 Min #6 | Reloading chart. | 2019-10-03 11:18:40.014
ADR-NYSE 5 Min #7 | Reloading chart. | 2019-10-03 11:18:40.054
UDVR-NYSE 5 Min #8 | Reloading chart. | 2019-10-03 11:18:40.091
F.US.MESU19 #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-10-03 11:18:40.135
HD Request # 2 | Downloading Historical Daily chart data for F.US.EPU19. Starting date: 2019-09-19. Service: cqg | 2019-10-03 11:18:40.139
HD Request # 2 | Requesting historical Daily data for ESU19 starting at 2019-09-18 | 2019-10-03 11:18:40.139
Starting DelayedDownloadMonitoringTimer | 2019-10-03 11:18:40.191
Starting HDTimeoutTimer | 2019-10-03 11:18:40.191
Added historical Intraday data request for F.US.EPU19 to the queue. | 2019-10-03 11:18:40.191
Intraday data recording state for symbol F.US.EPU19 is set to download 'Pending'. | 2019-10-03 11:18:40.191
Triggering next historical data download in queue. | 2019-10-03 11:18:40.191
HD Request # 3 | Downloading Intraday chart data for F.US.EPU19 to the file F.US.EPU19.scid. Service: cme | 2019-10-03 11:18:40.191
HD Request # 3 | Download start date-time: 2019-09-20 09:29:59.000 | 2019-10-03 11:18:40.191
HD Request # 3 | Using server: exchangehistdata2.sierracharts.com port 10149 | 2019-10-03 11:18:40.191
Socket (2) | Creating socket. | 2019-10-03 11:18:40.192
Socket (2) | Connecting to IP: 8.18.161.133. | 2019-10-03 11:18:40.192
Added historical Intraday data request for F.US.MESU19 to the queue. | 2019-10-03 11:18:40.203
Intraday data recording state for symbol F.US.MESU19 is set to download 'Pending'. | 2019-10-03 11:18:40.203
Triggering next historical data download in queue. | 2019-10-03 11:18:40.203
HD Request # 3 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:40.332
HD Request # 3 | Sending historical data logon request message. | 2019-10-03 11:18:40.332
HD Request # 3 | Requesting Intraday data. Start date-time: 2019-09-20 09:29:59. Record interval: 0. Symbol: ESU19 | 2019-10-03 11:18:40.399
HD Request # 3 | Decompressing data. | 2019-10-03 11:18:40.464
HD Request # 3 | Receiving Intraday data for F.US.EPU19 starting at 2019-09-20 09:29:59 | 2019-10-03 11:18:40.464
Socket (2) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:40.464
HD Request # 3 | Historical data for F.US.EPU19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-03 11:18:40.465
Historical data download thread signaled to stop. | 2019-10-03 11:18:40.465
HD Request # 3 | Received 2 records from 2019-09-20 09:29:59.000 to 2019-09-20 09:29:59.001 (0.0 seconds) and wrote 0 records for F.US.EPU19 | 2019-10-03 11:18:40.465
HD Request # 3 | Completion time: 0s | 2019-10-03 11:18:40.465
HD Request # 3 | Intraday data download complete for F.US.EPU19. Unique request ID: 2 | 2019-10-03 11:18:40.465
Removed historical data download ID 2 | 2019-10-03 11:18:40.465

Triggering next historical data download in queue. | 2019-10-03 11:18:40.465
HD Request # 4 | Downloading Intraday chart data for F.US.MESU19 to the file F.US.MESU19.scid. Service: cme | 2019-10-03 11:18:40.465
HD Request # 4 | Download start date-time: 2019-09-20 09:29:39.000 | 2019-10-03 11:18:40.466
HD Request # 4 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-10-03 11:18:40.466
Socket (3) | Creating socket. | 2019-10-03 11:18:40.466
Socket (3) | Connecting to IP: 8.18.161.135. | 2019-10-03 11:18:40.466
Added historical Intraday data request for TICK-NYSE_NASDAQ_NYSEMKT to the queue. | 2019-10-03 11:18:40.511
Intraday data recording state for symbol TICK-NYSE_NASDAQ_NYSEMKT is set to download 'Pending'. | 2019-10-03 11:18:40.511
Triggering next historical data download in queue. | 2019-10-03 11:18:40.511
Socket (2) | Socket gracefully closed by remote side. | 2019-10-03 11:18:40.534
Socket (2) | Closed. | 2019-10-03 11:18:40.534
Added historical Intraday data request for ADR-NYSE to the queue. | 2019-10-03 11:18:40.540
Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2019-10-03 11:18:40.540
Triggering next historical data download in queue. | 2019-10-03 11:18:40.540
Added historical Intraday data request for UDVR-NYSE to the queue. | 2019-10-03 11:18:40.587
Intraday data recording state for symbol UDVR-NYSE is set to download 'Pending'. | 2019-10-03 11:18:40.587
Triggering next historical data download in queue. | 2019-10-03 11:18:40.587
HD Request # 4 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:40.604
HD Request # 4 | Sending historical data logon request message. | 2019-10-03 11:18:40.604
HD Request # 4 | Requesting Intraday data. Start date-time: 2019-09-20 09:29:39. Record interval: 0. Symbol: MESU19 | 2019-10-03 11:18:40.670
HD Request # 4 | Decompressing data. | 2019-10-03 11:18:40.734
HD Request # 4 | Receiving Intraday data for F.US.MESU19 starting at 2019-09-20 09:29:39 | 2019-10-03 11:18:40.734
HD Request # 4 | Historical data for F.US.MESU19 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-03 11:18:40.734
Historical data download thread signaled to stop. | 2019-10-03 11:18:40.734
Socket (3) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:40.734
HD Request # 4 | Received 2 records from 2019-09-20 09:29:39.000 to 2019-09-20 09:29:39.001 (0.0 seconds) and wrote 0 records for F.US.MESU19 | 2019-10-03 11:18:40.734
HD Request # 4 | Completion time: 0s | 2019-10-03 11:18:40.734
HD Request # 4 | Intraday data download complete for F.US.MESU19. Unique request ID: 3 | 2019-10-03 11:18:40.734
Removed historical data download ID 3 | 2019-10-03 11:18:40.734

Triggering next historical data download in queue. | 2019-10-03 11:18:40.734
HD Request # 5 | Downloading Intraday chart data for TICK-NYSE_NASDAQ_NYSEMKT to the file TICK-NYSE_NASDAQ_NYSEMKT.scid. Service: statscalc | 2019-10-03 11:18:40.734
HD Request # 5 | Download start date-time: 2019-10-03 11:18:07.000 | 2019-10-03 11:18:40.735
HD Request # 5 | Using server: ds4.sierracharts.com port 10149 | 2019-10-03 11:18:40.735
Socket (2) | Creating socket. | 2019-10-03 11:18:40.735
Socket (2) | Connecting to IP: 192.81.56.146. | 2019-10-03 11:18:40.735
Socket (3) | Socket gracefully closed by remote side. | 2019-10-03 11:18:40.805
Socket (3) | Closed. | 2019-10-03 11:18:40.805
HD Request # 5 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:40.852
HD Request # 5 | Sending historical data logon request message. | 2019-10-03 11:18:40.852
HD Request # 5 | Requesting Intraday data. Start date-time: 2019-10-03 11:18:07. Record interval: 0. Symbol: TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:41.431
HD Request # 2 | Receiving historical Daily data for F.US.EPU19 starting at 2019-09-19 | 2019-10-03 11:18:41.455
HD Request # 2 | Writing historical Daily data to the file F.US.EPU19.dly | 2019-10-03 11:18:41.456
HD Request # 2 | Received 3 records from 2019-09-19 00:00:00 to 2019-09-20 00:00:00 (2.0 days) and wrote 2 records for F.US.EPU19 | 2019-10-03 11:18:41.460
HD Request # 2 | Completion time: 1s | 2019-10-03 11:18:41.465
HD Request # 2 | Daily data download complete for F.US.EPU19. Unique request ID: 1 | 2019-10-03 11:18:41.465
Removed historical data download ID 1 | 2019-10-03 11:18:41.465

Triggering next historical data download in queue. | 2019-10-03 11:18:41.465
HD Request # 5 | Decompressing data. | 2019-10-03 11:18:41.478
HD Request # 5 | Receiving Intraday data for TICK-NYSE_NASDAQ_NYSEMKT starting at 2019-10-03 11:18:07 | 2019-10-03 11:18:41.479
HD Request # 5 | Timestamp of first Intraday data file record written: 2019-10-03 11:18:08 | 2019-10-03 11:18:41.480
HD Request # 5 | Historical data for TICK-NYSE_NASDAQ_NYSEMKT is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-03 11:18:41.480
Socket (2) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:41.480
Historical data download thread signaled to stop. | 2019-10-03 11:18:41.480
HD Request # 5 | Received 32 records from 2019-10-03 11:18:07.000 to 2019-10-03 11:18:38.000 (31.0 seconds) and wrote 31 records for TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:41.480
HD Request # 5 | Completion time: 0s | 2019-10-03 11:18:41.483
HD Request # 5 | Intraday data download complete for TICK-NYSE_NASDAQ_NYSEMKT. Unique request ID: 4 | 2019-10-03 11:18:41.483
Removed historical data download ID 4 | 2019-10-03 11:18:41.483

Triggering next historical data download in queue. | 2019-10-03 11:18:41.483
HD Request # 6 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2019-10-03 11:18:41.483
HD Request # 6 | Download start date-time: 2019-10-03 11:18:07.000 | 2019-10-03 11:18:41.483
HD Request # 6 | Using server: ds3.sierracharts.com port 10150 | 2019-10-03 11:18:41.484
Socket (3) | Creating socket. | 2019-10-03 11:18:41.484
Socket (3) | Connecting to IP: 65.182.172.42. | 2019-10-03 11:18:41.484
Socket (2) | Socket gracefully closed by remote side. | 2019-10-03 11:18:41.530
Socket (2) | Closed. | 2019-10-03 11:18:41.530
HD Request # 6 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:41.586
HD Request # 6 | Sending historical data logon request message. | 2019-10-03 11:18:41.586
HD Request # 6 | Requesting Intraday data. Start date-time: 2019-10-03 11:18:07. Record interval: 0. Symbol: ADR-NYSE | 2019-10-03 11:18:41.628
HD Request # 6 | Decompressing data. | 2019-10-03 11:18:41.670
HD Request # 6 | Receiving Intraday data for ADR-NYSE starting at 2019-10-03 11:18:07 | 2019-10-03 11:18:41.670
HD Request # 6 | Timestamp of first Intraday data file record written: 2019-10-03 11:18:08 | 2019-10-03 11:18:41.671
Socket (3) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:41.672
HD Request # 6 | Historical data for ADR-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-03 11:18:41.672
Historical data download thread signaled to stop. | 2019-10-03 11:18:41.672
HD Request # 6 | Received 32 records from 2019-10-03 11:18:07.000 to 2019-10-03 11:18:38.000 (31.0 seconds) and wrote 31 records for ADR-NYSE | 2019-10-03 11:18:41.672
HD Request # 6 | Completion time: 0s | 2019-10-03 11:18:41.675
HD Request # 6 | Intraday data download complete for ADR-NYSE. Unique request ID: 5 | 2019-10-03 11:18:41.675
Removed historical data download ID 5 | 2019-10-03 11:18:41.675

Triggering next historical data download in queue. | 2019-10-03 11:18:41.675
HD Request # 7 | Downloading Intraday chart data for UDVR-NYSE to the file UDVR-NYSE.scid. Service: statscalc | 2019-10-03 11:18:41.677
HD Request # 7 | Download start date-time: 2019-10-03 11:18:07.000 | 2019-10-03 11:18:41.678
HD Request # 7 | Using server: ds4.sierracharts.com port 10149 | 2019-10-03 11:18:41.678
Socket (2) | Creating socket. | 2019-10-03 11:18:41.678
Socket (2) | Connecting to IP: 192.81.56.146. | 2019-10-03 11:18:41.678
Socket (3) | Socket gracefully closed by remote side. | 2019-10-03 11:18:41.715
Socket (3) | Closed. | 2019-10-03 11:18:41.715
HD Request # 7 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:41.796
HD Request # 7 | Sending historical data logon request message. | 2019-10-03 11:18:41.796
F.US.EPU19 [CB] #5 | Download is complete for all contract months in chart. Proceeding with data load. | 2019-10-03 11:18:41.838
F.US.EPU19 [CB] #5 | Reloading chart. | 2019-10-03 11:18:41.839
HD Request # 7 | Requesting Intraday data. Start date-time: 2019-10-03 11:18:07. Record interval: 0. Symbol: UDVR-NYSE | 2019-10-03 11:18:41.844
HD Request # 7 | Decompressing data. | 2019-10-03 11:18:41.894
HD Request # 7 | Receiving Intraday data for UDVR-NYSE starting at 2019-10-03 11:18:07 | 2019-10-03 11:18:41.894
HD Request # 7 | Timestamp of first Intraday data file record written: 2019-10-03 11:18:08 | 2019-10-03 11:18:41.895
HD Request # 7 | Historical data for UDVR-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2019-10-03 11:18:41.895
Historical data download thread signaled to stop. | 2019-10-03 11:18:41.895
Socket (2) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:41.895
HD Request # 7 | Received 33 records from 2019-10-03 11:18:07.000 to 2019-10-03 11:18:39.000 (32.0 seconds) and wrote 32 records for UDVR-NYSE | 2019-10-03 11:18:41.895
HD Request # 7 | Completion time: 0s | 2019-10-03 11:18:41.899
HD Request # 7 | Intraday data download complete for UDVR-NYSE. Unique request ID: 6 | 2019-10-03 11:18:41.899
Removed historical data download ID 6 | 2019-10-03 11:18:41.899

Triggering next historical data download in queue. | 2019-10-03 11:18:41.900
Socket (2) | Socket gracefully closed by remote side. | 2019-10-03 11:18:41.947
Socket (2) | Closed. | 2019-10-03 11:18:41.947

CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2019-10-03 11:18:42.119
CQG FIX socket (1) | Creating socket. Using TLS 1.2. | 2019-10-03 11:18:42.196
CQG FIX socket (1) | Connecting to IP: 208.48.16.214. | 2019-10-03 11:18:42.196
CQG FIX: Connected to FIX server. | 2019-10-03 11:18:42.255
F.US.EPU19 [CB] #5 | Reloading chart. | 2019-10-03 11:18:42.339
CQG FIX | Sending the Logon message. LocalCompID=CHuene | 2019-10-03 11:18:42.491
CQG FIX Trading | Connected to trading server. | 2019-10-03 11:18:42.859
CQG FIX Trading | Connecting to server api.cqg.com | 2019-10-03 11:18:42.859
CQG WebSocket | Connecting to WebSocket server. | 2019-10-03 11:18:42.859
CQG FIX | FCM name: AMP3 | 2019-10-03 11:18:42.916
CQG WebSocket socket (2) | Creating socket. Using TLS 1.2. | 2019-10-03 11:18:42.920
CQG WebSocket socket (2) | Connecting to IP: 208.48.16.35. | 2019-10-03 11:18:42.921
CQG WebSocket | Opening WebSocket. | 2019-10-03 11:18:42.979
CQG WebSocket | Sending WebSocket handshake. | 2019-10-03 11:18:42.979
CQG WebSocket | Server header | HTTP/1.1 101 Switching Protocols | 2019-10-03 11:18:43.531
CQG WebSocket | Server header | Connection: upgrade | 2019-10-03 11:18:43.531
CQG WebSocket | Server header | Sec-WebSocket-Accept: PtaioRPyLA9bGeoi1t+zQO2awNk= | 2019-10-03 11:18:43.531
CQG WebSocket | Server header | Server: WebSocket++/0.7.0 | 2019-10-03 11:18:43.531
CQG WebSocket | Server header | Upgrade: websocket | 2019-10-03 11:18:43.531
CQG WebSocket | Server header | | 2019-10-03 11:18:43.531
CQG WebSocket | Web socket state is now open. | 2019-10-03 11:18:43.531
CQG FIX Trading | WebSocket connected. | 2019-10-03 11:18:43.531
CQG FIX Trading | Sending market data logon message. | 2019-10-03 11:18:43.531
CQG FIX Trading | Base Time: 2019-09-30T02:10:07. 2019-09-30 02:10:07 | 2019-10-03 11:18:43.796
CQG FIX Trading | Logon successful. Session Token = MCzKhJ2s1rlD9C5KQFMwBzRs+9EEUcfvUtTKSNIlczsrX274kZVz4j2JBfeA+Q0CzqdY5XUl6Ul | 2019-10-03 11:18:43.796
CQG FIX Trading | Connected to data and trading server. | 2019-10-03 11:18:43.796
Triggering next historical data download in queue. | 2019-10-03 11:18:43.796
Triggering next historical data download in queue. | 2019-10-03 11:18:43.796
Triggering next historical data download in queue. | 2019-10-03 11:18:43.796
Triggering next historical data download in queue. | 2019-10-03 11:18:43.796
CQG FIX Trading | Starting real-time market data updates for: F.US.EPU19. ID: 1 Service code: cqg | 2019-10-03 11:18:43.838
CQG FIX Trading | Sending symbol resolution request for F.US.EPU19. ID: 217884 | 2019-10-03 11:18:43.838
CQG FIX Trading | Requesting security definition data for: F.US.EPU19. ID: 1 | 2019-10-03 11:18:43.838
Added historical Intraday data request for F.US.EPU19 to the queue. | 2019-10-03 11:18:43.838
Intraday data recording state for symbol F.US.EPU19 is set to download 'Pending'. | 2019-10-03 11:18:43.838
Triggering next historical data download in queue. | 2019-10-03 11:18:43.838
Delaying start of download for F.US.EPU19 | 2019-10-03 11:18:43.838
CQG FIX Trading | Received symbol resolution report for symbol F.US.EPU19. Search Symbol: F.US.EPU19. Request ID: 217884. Contract ID: 1. | 2019-10-03 11:18:43.901
CQG FIX Trading | Contract metadata: contract_id: 1
contract_symbol: "F.US.EPU19"
correct_price_scale: 0.25
display_price_scale: 2
description: "E-Mini S&P 500: September 2019"
title: "EPU19"
tick_size: 0.25
currency: "USD"
tick_value: 12.5
cfi_code: "FXXXXX"
is_most_active: false
last_trading_date: -871807000
instrument_group_name: "F.US.EP"
session_info_id: 206
mic: "GLBX"
delay: 600000
short_instrument_group_name: "EP"
instrument_group_description: "E-Mini S&P 500"
dialect_id: "0"
country_code: "US"
31: "50 x S&P 500 Index"
32: 1
33: 0
34: "U19"
35: 0
40 {
1: 2
2: 0
}
41: 0
42 {
1: 2
2: 0
}
43: "E-Mini S&P 500: September 2019"
44: "CME GLOBEX"
47: 1
49: 0x40b6a80000000000
| 2019-10-03 11:18:43.904
CQG FIX Trading | Requesting market data for F.US.EPU19 | 2019-10-03 11:18:43.904
CQG FIX Trading | Market data subscription for F.US.EPU19 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2019-10-03 11:18:43.962
Symbol Error - F.US.EPU19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 1) are not allowed. | 2019-10-03 11:18:43.962
SC DTC Data with Market Depth | Starting real-time market data updates for: TICK-NYSE_NASDAQ_NYSEMKT. ID: 2 Service code: statscalc | 2019-10-03 11:18:44.010
SC DTC Data with Market Depth | Connecting to the server ds4.sierracharts.com. Port 443 | 2019-10-03 11:18:44.010
SC DTC Data with Market Depth | Requesting security definition data for: TICK-NYSE_NASDAQ_NYSEMKT. ID: 2 | 2019-10-03 11:18:44.010
Added historical Intraday data request for TICK-NYSE_NASDAQ_NYSEMKT to the queue. | 2019-10-03 11:18:44.010
Intraday data recording state for symbol TICK-NYSE_NASDAQ_NYSEMKT is set to download 'Pending'. | 2019-10-03 11:18:44.010
Triggering next historical data download in queue. | 2019-10-03 11:18:44.010
DTC Client socket (3) | Creating socket. | 2019-10-03 11:18:44.011
DTC Client socket (3) | Connecting to IP: 192.81.56.146. | 2019-10-03 11:18:44.011
SC DTC Data with Market Depth | Starting real-time market data updates for: ADR-NYSE. ID: 3 Service code: statscalc | 2019-10-03 11:18:44.041
SC DTC Data with Market Depth | Requesting security definition data for: ADR-NYSE. ID: 3 | 2019-10-03 11:18:44.041
Added historical Intraday data request for ADR-NYSE to the queue. | 2019-10-03 11:18:44.041
Intraday data recording state for symbol ADR-NYSE is set to download 'Pending'. | 2019-10-03 11:18:44.041
Triggering next historical data download in queue. | 2019-10-03 11:18:44.041
SC DTC Data with Market Depth | Connected to server. | 2019-10-03 11:18:44.059
SC DTC Data with Market Depth | Starting socket receive thread. | 2019-10-03 11:18:44.059
SC DTC Data with Market Depth | Sending encoding request to server: Binary VLS | 2019-10-03 11:18:44.059
SC DTC Data with Market Depth | Starting real-time market data updates for: UDVR-NYSE. ID: 4 Service code: statscalc | 2019-10-03 11:18:44.087
SC DTC Data with Market Depth | Requesting security definition data for: UDVR-NYSE. ID: 4 | 2019-10-03 11:18:44.087
Added historical Intraday data request for UDVR-NYSE to the queue. | 2019-10-03 11:18:44.087
Intraday data recording state for symbol UDVR-NYSE is set to download 'Pending'. | 2019-10-03 11:18:44.087
Triggering next historical data download in queue. | 2019-10-03 11:18:44.087
CQG FIX Trading | Starting real-time market data updates for: F.US.MESU19. ID: 5 Service code: cqg | 2019-10-03 11:18:44.090
CQG FIX Trading | Sending symbol resolution request for F.US.MESU19. ID: 217885 | 2019-10-03 11:18:44.090
CQG FIX Trading | Requesting security definition data for: F.US.MESU19. ID: 5 | 2019-10-03 11:18:44.090
Added historical Intraday data request for F.US.MESU19 to the queue. | 2019-10-03 11:18:44.090
Intraday data recording state for symbol F.US.MESU19 is set to download 'Pending'. | 2019-10-03 11:18:44.090
Triggering next historical data download in queue. | 2019-10-03 11:18:44.090
SC DTC Data with Market Depth | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:44.127
SC DTC Data with Market Depth | Sending logon request message. | 2019-10-03 11:18:44.127
CQG FIX Trading | Received symbol resolution report for symbol F.US.MESU19. Search Symbol: F.US.MESU19. Request ID: 217885. Contract ID: 2. | 2019-10-03 11:18:44.149
CQG FIX Trading | Contract metadata: contract_id: 2
contract_symbol: "F.US.MESU19"
correct_price_scale: 0.25
display_price_scale: 2
description: "Micro E-mini S&P 500 ($5): September 2019"
title: "MESU19"
tick_size: 0.25
currency: "USD"
tick_value: 1.25
cfi_code: "FXXXXX"
is_most_active: false
last_trading_date: -871807000
instrument_group_name: "F.US.MES"
session_info_id: 1132596
mic: "GLBX"
delay: 600000
short_instrument_group_name: "MES"
instrument_group_description: "Micro E-mini S&P 500 ($5)"
dialect_id: "0"
country_code: "US"
31: "$5 x S&P 500 Index"
32: 1
33: 0
34: "U19"
35: 0
40 {
1: 2
2: 0
}
41: 0
42 {
1: 2
2: 0
}
43: "Micro E-mini S&P 500: September 2019"
44: "CME GLOBEX"
47: 1
49: 0x40b6a80000000000
| 2019-10-03 11:18:44.150
CQG FIX Trading | Requesting market data for F.US.MESU19 | 2019-10-03 11:18:44.150
HD Request # 8 | Downloading Intraday chart data for F.US.EPU19 to the file F.US.EPU19.scid. Service: cme | 2019-10-03 11:18:44.187
HD Request # 8 | Download start date-time: 2019-09-20 09:29:59.000 | 2019-10-03 11:18:44.188
HD Request # 8 | Using server: exchangehistdata2.sierracharts.com port 10150 | 2019-10-03 11:18:44.188
Socket (4) | Creating socket. | 2019-10-03 11:18:44.188
Socket (4) | Connecting to IP: 8.18.161.133. | 2019-10-03 11:18:44.188
CQG FIX Trading | Market data subscription for F.US.MESU19 was unsuccessful. Text: Real-time data for instrument F.US.MES (corresponding to ID = 2) are not allowed. | 2019-10-03 11:18:44.220
Symbol Error - F.US.MESU19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.MES (corresponding to ID = 2) are not allowed. | 2019-10-03 11:18:44.220
HD Request # 8 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:44.337
HD Request # 8 | Sending historical data logon request message. | 2019-10-03 11:18:44.337
HD Request # 8 | Requesting Intraday data. Start date-time: 2019-09-20 09:29:59. Record interval: 0. Symbol: ESU19 | 2019-10-03 11:18:44.403
HD Request # 8 | Decompressing data. | 2019-10-03 11:18:44.468
HD Request # 8 | Receiving Intraday data for F.US.EPU19 starting at 2019-09-20 09:29:59 | 2019-10-03 11:18:44.469
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:44.469
Historical data download thread signaled to stop. | 2019-10-03 11:18:44.469
HD Request # 8 | Received 2 records from 2019-09-20 09:29:59.000 to 2019-09-20 09:29:59.001 (0.0 seconds) and wrote 0 records for F.US.EPU19 | 2019-10-03 11:18:44.469
HD Request # 8 | Completion time: 0s | 2019-10-03 11:18:44.469
HD Request # 8 | Intraday data download complete for F.US.EPU19. Unique request ID: 7 | 2019-10-03 11:18:44.469
Removed historical data download ID 7 | 2019-10-03 11:18:44.469
Real-time Intraday chart data file updates started for F.US.EPU19 | 2019-10-03 11:18:44.469
Intraday chart data file opened for F.US.EPU19 | 2019-10-03 11:18:44.469

Triggering next historical data download in queue. | 2019-10-03 11:18:44.469
Delaying start of download for TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:44.470
Socket (4) | Socket gracefully closed by remote side. | 2019-10-03 11:18:44.539
Socket (4) | Closed. | 2019-10-03 11:18:44.539
SC DTC Data with Market Depth | Received logon response. | 2019-10-03 11:18:44.657
SC DTC Data with Market Depth | Server Name: SC Realtime Server. | 2019-10-03 11:18:44.657
SC DTC Data with Market Depth | Server protocol version: 8. Client protocol version: 8 | 2019-10-03 11:18:44.657
SC DTC Data with Market Depth | Successfully connected. | 2019-10-03 11:18:44.657
SC DTC Data with Market Depth | Trading is not supported. | 2019-10-03 11:18:44.657
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: ADR-NYSE | 2019-10-03 11:18:44.657
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:44.657
SC DTC Data with Market Depth | Restarting real-time data updates for symbol: UDVR-NYSE | 2019-10-03 11:18:44.657
SC DTC Data with Market Depth | Received security definition for symbol ADR-NYSE | 2019-10-03 11:18:44.721
SC DTC Data with Market Depth | Received security definition for symbol TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:44.721
SC DTC Data with Market Depth | Received security definition for symbol UDVR-NYSE | 2019-10-03 11:18:44.721
Requesting market depth updates for: F.US.MESU19 if supported. | 2019-10-03 11:18:48.791
CQG FIX Trading | Requesting market data including full depth for F.US.MESU19 | 2019-10-03 11:18:48.791
CQG FIX Trading | Market data subscription for F.US.MESU19 was unsuccessful. Text: Real-time data for instrument F.US.MES (corresponding to ID = 2) are not allowed. | 2019-10-03 11:18:48.858
Symbol Error - F.US.MESU19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.MES (corresponding to ID = 2) are not allowed. | 2019-10-03 11:18:48.858
HD Request # 9 | Downloading Intraday chart data for TICK-NYSE_NASDAQ_NYSEMKT to the file TICK-NYSE_NASDAQ_NYSEMKT.scid. Service: statscalc | 2019-10-03 11:18:49.185
HD Request # 9 | Download start date-time: 2019-10-03 11:18:38.000 | 2019-10-03 11:18:49.186
HD Request # 9 | Using server: ds3.sierracharts.com port 10149 | 2019-10-03 11:18:49.186
Socket (4) | Creating socket. | 2019-10-03 11:18:49.186
Socket (4) | Connecting to IP: 65.182.172.42. | 2019-10-03 11:18:49.186
HD Request # 9 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:49.282
HD Request # 9 | Sending historical data logon request message. | 2019-10-03 11:18:49.282
HD Request # 9 | Requesting Intraday data. Start date-time: 2019-10-03 11:18:38. Record interval: 0. Symbol: TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:49.323
HD Request # 9 | Decompressing data. | 2019-10-03 11:18:49.365
HD Request # 9 | Receiving Intraday data for TICK-NYSE_NASDAQ_NYSEMKT starting at 2019-10-03 11:18:38 | 2019-10-03 11:18:49.365
HD Request # 9 | Timestamp of first Intraday data file record written: 2019-10-03 11:18:39 | 2019-10-03 11:18:49.366
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:49.366
Historical data download thread signaled to stop. | 2019-10-03 11:18:49.366
HD Request # 9 | Received 10 records from 2019-10-03 11:18:38.000 to 2019-10-03 11:18:47.000 (9.0 seconds) and wrote 9 records for TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:49.366
Added 10 Time and Sales records to Intraday data file for TICK-NYSE_NASDAQ_NYSEMKT after download. | 2019-10-03 11:18:49.370
HD Request # 9 | Completion time: 0s | 2019-10-03 11:18:49.374
HD Request # 9 | Intraday data download complete for TICK-NYSE_NASDAQ_NYSEMKT. Unique request ID: 8 | 2019-10-03 11:18:49.374
Removed historical data download ID 8 | 2019-10-03 11:18:49.374
Real-time Intraday chart data file updates started for TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:49.374
Intraday chart data file opened for TICK-NYSE_NASDAQ_NYSEMKT | 2019-10-03 11:18:49.374

Triggering next historical data download in queue. | 2019-10-03 11:18:49.375
HD Request # 10 | Downloading Intraday chart data for ADR-NYSE to the file ADR-NYSE.scid. Service: statscalc | 2019-10-03 11:18:49.375
HD Request # 10 | Download start date-time: 2019-10-03 11:18:38.000 | 2019-10-03 11:18:49.375
HD Request # 10 | Using server: ds4.sierracharts.com port 10150 | 2019-10-03 11:18:49.375
Socket (5) | Creating socket. | 2019-10-03 11:18:49.375
Socket (5) | Connecting to IP: 192.81.56.146. | 2019-10-03 11:18:49.375
Socket (4) | Socket gracefully closed by remote side. | 2019-10-03 11:18:49.410
Socket (4) | Closed. | 2019-10-03 11:18:49.410
HD Request # 10 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:49.486
HD Request # 10 | Sending historical data logon request message. | 2019-10-03 11:18:49.486
HD Request # 10 | Requesting Intraday data. Start date-time: 2019-10-03 11:18:38. Record interval: 0. Symbol: ADR-NYSE | 2019-10-03 11:18:50.040
HD Request # 10 | Decompressing data. | 2019-10-03 11:18:50.090
HD Request # 10 | Receiving Intraday data for ADR-NYSE starting at 2019-10-03 11:18:38 | 2019-10-03 11:18:50.090
HD Request # 10 | Timestamp of first Intraday data file record written: 2019-10-03 11:18:39 | 2019-10-03 11:18:50.090
Socket (5) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:50.090
Historical data download thread signaled to stop. | 2019-10-03 11:18:50.090
HD Request # 10 | Received 11 records from 2019-10-03 11:18:38.000 to 2019-10-03 11:18:48.000 (10.0 seconds) and wrote 10 records for ADR-NYSE | 2019-10-03 11:18:50.091
Added 6 Time and Sales records to Intraday data file for ADR-NYSE after download. | 2019-10-03 11:18:50.094
HD Request # 10 | Completion time: 0s | 2019-10-03 11:18:50.097
HD Request # 10 | Intraday data download complete for ADR-NYSE. Unique request ID: 9 | 2019-10-03 11:18:50.097
Removed historical data download ID 9 | 2019-10-03 11:18:50.097
Real-time Intraday chart data file updates started for ADR-NYSE | 2019-10-03 11:18:50.097
Intraday chart data file opened for ADR-NYSE | 2019-10-03 11:18:50.097

Triggering next historical data download in queue. | 2019-10-03 11:18:50.097
HD Request # 11 | Downloading Intraday chart data for UDVR-NYSE to the file UDVR-NYSE.scid. Service: statscalc | 2019-10-03 11:18:50.097
HD Request # 11 | Download start date-time: 2019-10-03 11:18:39.000 | 2019-10-03 11:18:50.097
HD Request # 11 | Using server: ds3.sierracharts.com port 10149 | 2019-10-03 11:18:50.097
Socket (4) | Creating socket. | 2019-10-03 11:18:50.097
Socket (4) | Connecting to IP: 65.182.172.42. | 2019-10-03 11:18:50.097
Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE_NASDAQ_NYSEMKT.scid | 2019-10-03 11:18:50.130
Socket (5) | Socket gracefully closed by remote side. | 2019-10-03 11:18:50.140
Socket (5) | Closed. | 2019-10-03 11:18:50.140
HD Request # 11 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:50.197
HD Request # 11 | Sending historical data logon request message. | 2019-10-03 11:18:50.197
HD Request # 11 | Requesting Intraday data. Start date-time: 2019-10-03 11:18:39. Record interval: 0. Symbol: UDVR-NYSE | 2019-10-03 11:18:50.240
HD Request # 11 | Decompressing data. | 2019-10-03 11:18:50.280
HD Request # 11 | Receiving Intraday data for UDVR-NYSE starting at 2019-10-03 11:18:39 | 2019-10-03 11:18:50.280
HD Request # 11 | Timestamp of first Intraday data file record written: 2019-10-03 11:18:40 | 2019-10-03 11:18:50.280
Historical data download thread signaled to stop. | 2019-10-03 11:18:50.281
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:50.281
HD Request # 11 | Received 9 records from 2019-10-03 11:18:39.000 to 2019-10-03 11:18:47.000 (8.0 seconds) and wrote 8 records for UDVR-NYSE | 2019-10-03 11:18:50.281
Added 21 Time and Sales records to Intraday data file for UDVR-NYSE after download. | 2019-10-03 11:18:50.286
HD Request # 11 | Completion time: 0s | 2019-10-03 11:18:50.289
HD Request # 11 | Intraday data download complete for UDVR-NYSE. Unique request ID: 10 | 2019-10-03 11:18:50.289
Removed historical data download ID 10 | 2019-10-03 11:18:50.289
Real-time Intraday chart data file updates started for UDVR-NYSE | 2019-10-03 11:18:50.289
Intraday chart data file opened for UDVR-NYSE | 2019-10-03 11:18:50.289

Triggering next historical data download in queue. | 2019-10-03 11:18:50.289
HD Request # 12 | Downloading Intraday chart data for F.US.MESU19 to the file F.US.MESU19.scid. Service: cme | 2019-10-03 11:18:50.289
HD Request # 12 | Download start date-time: 2019-09-20 09:29:39.000 | 2019-10-03 11:18:50.290
HD Request # 12 | Using server: exchangehistdata1.sierracharts.com port 10150 | 2019-10-03 11:18:50.290
Socket (5) | Creating socket. | 2019-10-03 11:18:50.290
Socket (5) | Connecting to IP: 8.18.161.135. | 2019-10-03 11:18:50.290
Socket (4) | Socket gracefully closed by remote side. | 2019-10-03 11:18:50.326
Socket (4) | Closed. | 2019-10-03 11:18:50.326
HD Request # 12 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:50.435
HD Request # 12 | Sending historical data logon request message. | 2019-10-03 11:18:50.435
HD Request # 12 | Requesting Intraday data. Start date-time: 2019-09-20 09:29:39. Record interval: 0. Symbol: MESU19 | 2019-10-03 11:18:50.504
HD Request # 12 | Decompressing data. | 2019-10-03 11:18:50.569
HD Request # 12 | Receiving Intraday data for F.US.MESU19 starting at 2019-09-20 09:29:39 | 2019-10-03 11:18:50.569
Socket (5) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:50.569
Historical data download thread signaled to stop. | 2019-10-03 11:18:50.569
HD Request # 12 | Received 2 records from 2019-09-20 09:29:39.000 to 2019-09-20 09:29:39.001 (0.0 seconds) and wrote 0 records for F.US.MESU19 | 2019-10-03 11:18:50.569
HD Request # 12 | Completion time: 0s | 2019-10-03 11:18:50.571
HD Request # 12 | Intraday data download complete for F.US.MESU19. Unique request ID: 11 | 2019-10-03 11:18:50.571
Removed historical data download ID 11 | 2019-10-03 11:18:50.571
Real-time Intraday chart data file updates started for F.US.MESU19 | 2019-10-03 11:18:50.571
Intraday chart data file opened for F.US.MESU19 | 2019-10-03 11:18:50.571

Triggering next historical data download in queue. | 2019-10-03 11:18:50.571
Socket (5) | Socket gracefully closed by remote side. | 2019-10-03 11:18:50.632
Socket (5) | Closed. | 2019-10-03 11:18:50.632
F.US.EPZ19 #2 | Reloading chart. | 2019-10-03 11:18:52.331
F.US.MESU19 #7 | Reloading chart. | 2019-10-03 11:18:52.600
F.US.MESU19 #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-10-03 11:18:52.601
TICK-NYSE_NASDAQ_NYSEMKT 3 Min #8 | Reloading chart. | 2019-10-03 11:18:52.632
ADR-NYSE 5 Min #5 | Reloading chart. | 2019-10-03 11:18:52.653
ADR-NYSE 5 Min #1 | Reloading chart. | 2019-10-03 11:18:52.674
CQG FIX Trading | Starting real-time market data updates for: F.US.EPZ19. ID: 6 Service code: cqg | 2019-10-03 11:18:52.821
CQG FIX Trading | Sending symbol resolution request for F.US.EPZ19. ID: 217886 | 2019-10-03 11:18:52.821
CQG FIX Trading | Requesting security definition data for: F.US.EPZ19. ID: 6 | 2019-10-03 11:18:52.821
Added historical Intraday data request for F.US.EPZ19 to the queue. | 2019-10-03 11:18:52.821
Intraday data recording state for symbol F.US.EPZ19 is set to download 'Pending'. | 2019-10-03 11:18:52.821
Triggering next historical data download in queue. | 2019-10-03 11:18:52.821
Delaying start of download for F.US.EPZ19 | 2019-10-03 11:18:52.821
CQG FIX Trading | Received symbol resolution report for symbol F.US.EPZ19. Search Symbol: F.US.EPZ19. Request ID: 217886. Contract ID: 3. | 2019-10-03 11:18:52.879
CQG FIX Trading | Contract metadata: contract_id: 3
contract_symbol: "F.US.EPZ19"
correct_price_scale: 0.25
display_price_scale: 2
description: "E-Mini S&P 500: December 2019"
title: "EPZ19"
tick_size: 0.25
currency: "USD"
tick_value: 12.5
cfi_code: "FXXXXX"
is_most_active: true
last_trading_date: 6990593000
instrument_group_name: "F.US.EP"
session_info_id: 206
mic: "GLBX"
delay: 600000
short_instrument_group_name: "EP"
instrument_group_description: "E-Mini S&P 500"
dialect_id: "0"
country_code: "US"
31: "50 x S&P 500 Index"
32: 1
33: 0
34: "Z19"
35: 0
40 {
1: 2
2: 0
}
41: 0
42 {
1: 2
2: 0
}
43: "E-Mini S&P 500: December 2019"
44: "CME GLOBEX"
47: 1
49: 0x40b6a80000000000
| 2019-10-03 11:18:52.879
CQG FIX Trading | Requesting market data for F.US.EPZ19 | 2019-10-03 11:18:52.879
CQG FIX Trading | Market data subscription for F.US.EPZ19 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2019-10-03 11:18:52.940
Symbol Error - F.US.EPZ19 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2019-10-03 11:18:52.940
HD Request # 13 | Downloading Intraday chart data for F.US.EPZ19 to the file F.US.EPZ19.scid. Service: cqg | 2019-10-03 11:18:53.186
HD Request # 13 | Download start date-time: 2019-10-03 11:08:50.000 | 2019-10-03 11:18:53.187
HD Request # 13 | Using server: ds4.sierracharts.com port 10149 | 2019-10-03 11:18:53.187
Socket (4) | Creating socket. | 2019-10-03 11:18:53.187
Socket (4) | Connecting to IP: 192.81.56.146. | 2019-10-03 11:18:53.187
HD Request # 13 | Setting DTC encoding to Binary VLS | 2019-10-03 11:18:53.293
HD Request # 13 | Sending historical data logon request message. | 2019-10-03 11:18:53.293
HD Request # 13 | Requesting Intraday data. Start date-time: 2019-10-03 11:08:50. Record interval: 0. Symbol: F.US.EPZ19 | 2019-10-03 11:18:53.340
HD Request # 13 | Decompressing data. | 2019-10-03 11:18:53.386
HD Request # 13 | Receiving Intraday data for F.US.EPZ19 starting at 2019-10-03 11:08:50 | 2019-10-03 11:18:53.506
HD Request # 13 | Timestamp of first Intraday data file record written: 2019-10-03 11:08:50 | 2019-10-03 11:18:53.507
Socket (4) | Shutdown started. Waiting for graceful close. | 2019-10-03 11:18:53.551
Historical data download thread signaled to stop. | 2019-10-03 11:18:53.551
HD Request # 13 | Received 39481 records from 2019-10-03 11:08:50.000 to 2019-10-03 11:18:50.074 (10.0 minutes) and wrote 39426 records for F.US.EPZ19 | 2019-10-03 11:18:53.551
HD Request # 13 | Completion time: 0s | 2019-10-03 11:18:53.554
HD Request # 13 | Intraday data download complete for F.US.EPZ19. Unique request ID: 12 | 2019-10-03 11:18:53.554
Removed historical data download ID 12 | 2019-10-03 11:18:53.554
Real-time Intraday chart data file updates started for F.US.EPZ19 | 2019-10-03 11:18:53.554
Intraday chart data file opened for F.US.EPZ19 | 2019-10-03 11:18:53.554

Triggering next historical data download in queue. | 2019-10-03 11:18:53.554
Socket (4) | Socket gracefully closed by remote side. | 2019-10-03 11:18:53.605
Socket (4) | Closed. | 2019-10-03 11:18:53.605
Opened cached Intraday file: C:\SierraChart\Data\ADR-NYSE.scid | 2019-10-03 11:18:55.134
Opened cached Intraday file: C:\SierraChart\Data\UDVR-NYSE.scid | 2019-10-03 11:18:55.134
F.US.EPZ19 #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-10-03 11:18:55.615
F.US.EPU19 [C] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-10-03 11:20:32.625
F.US.EPZ19 [C] #1 | Reloading chart. | 2019-10-03 11:20:56.906
F.US.EPZ19 [C] #1 | Reloading chart. | 2019-10-03 11:21:07.659
F.US.EPZ19 [C] #1 | Chart Data Loading Thread: Load canceled. | 2019-10-03 11:21:07.676
Restarting the loading process. | 2019-10-03 11:21:07.718
Reloading charts due to time zone change. | 2019-10-03 10:21:52.942
F.US.EPU19 3 Min #4 | Reloading chart. | 2019-10-03 10:21:52.993
TICK-NYSE_NASDAQ_NYSEMKT[M] 3 Min #6 | Reloading chart. | 2019-10-03 10:21:53.013
ADR-NYSE[M] 5 Min #7 | Reloading chart. | 2019-10-03 10:21:53.044
UDVR-NYSE[M] 5 Min #8 | Reloading chart. | 2019-10-03 10:21:53.091
TICK-NYSE_NASDAQ_NYSEMKT[M] 3 Min #8 | Reloading chart. | 2019-10-03 10:21:53.121
ADR-NYSE[M] 5 Min #5 | Reloading chart. | 2019-10-03 10:21:53.153
F.US.MESU19 #3 | Reloading chart. | 2019-10-03 10:21:53.159
ADR-NYSE[M] 5 Min #1 | Reloading chart. | 2019-10-03 10:21:53.167
F.US.MESU19 #3 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-10-03 10:21:53.176
F.US.EPU19 [C] #2 | Reloading chart. | 2019-10-03 10:21:53.203
F.US.MESU19 #7 | Reloading chart. | 2019-10-03 10:21:53.223
F.US.MESU19 #7 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-10-03 10:21:53.224
F.US.EPZ19 #2 | Reloading chart. | 2019-10-03 10:21:53.330
F.US.EPU19 [CB] #5 | Reloading chart. | 2019-10-03 10:21:53.347
F.US.EPZ19 #2 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-10-03 10:21:57.109
F.US.EPZ19 [C] #1 | StartDateTimeForLoadingOrderFills: 00:00:00 | 2019-10-03 10:23:07.853
[2019-10-03 18:16:37]
[Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is the issue:

CQG FIX Trading | Market data subscription for F.US.EPZ19 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2019-10-03 11:18:52.940

Refer to:
CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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