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Date/Time: Sun, 28 Apr 2024 06:00:26 +0000



SC DATA

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[2019-10-01 09:35:49]
User28317 - Posts: 147
I RENEWED MY DATA ABOUT AN HOUR AGO AND NOTICED THAT I'M NOT GETTING ANY CONTRACT VOLUME ON MY DOME.

IN ADDITION, THE VALUES ON THE DIFFERENT FREQUENCIES (5 MIN, 15 MIN, 60 MIN AND DAILY) IS THE SAME BUT THE DAILY CHANGE IS DIFFERENT.

I REBOOTED AND CONFIRMED YOU HAVE MY PAYMENT.
[2019-10-01 09:46:39]
User28317 - Posts: 147
I USE DORMAN AND THE VALUES ARE OFF WITH YM, ETC.

ON IB UNDER THE SAME DATA FEED WITH SC IT SEEMS TO BE WORKING. EXAMPLE, IB SAYS YM IS AT 26966 AND DORMAN 26958 AND NOT CHANGING.
[2019-10-01 11:07:44]
Sierra Chart Engineering - Posts: 104368
You need to reactivate the Sierra Chart Exchange Data Feed. You can do that from this page here:
https://www.sierrachart.com/UserControlPanel.php?page=RecurringServices

Reactivate each service in order from the first towards the last.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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