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Date/Time: Fri, 03 May 2024 17:42:38 +0000



Will not allow me to upgrade from 1894 to 1987

View Count: 523

[2019-09-24 16:23:30]
User464827 - Posts: 3
The installer also sent a log file of the errors

https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=31724
[2019-09-25 10:06:08]
Sierra Chart Engineering - Posts: 104368
We cannot reproduce this issue when installing version 1987.

Although we do not want you to select the Specific Version option and just leave it at Current Version. And then try the installation again.

It sounds like there probably is some communication problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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