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Date/Time: Wed, 01 May 2024 22:58:59 +0000



[User Discussion] - problème (Transact service connection error)

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[2019-09-23 16:32:45]
christophe - Posts: 3
Bonjour je n'arrive plus à me connecter à une carte Sierra, quand j ouvre Sierra chart j'ai

Message d'erreur de connexion du service: Transact es | erreur de connexion au compte: -1 (-1) | date-heure: 2019-09-23
imageCapture.PNG / V - Attached On 2019-09-23 16:31:43 UTC - Size: 27.68 KB - 275 views
[2019-09-23 22:37:40]
Sierra Chart Engineering - Posts: 104368
We want you to update to version 1991 following the instructions here:
Software Download: Fast Update

And then we want you to contact Transact:
https://www.transactfutures.com/ContactUs.html

And ask them to allow your Transact account to connect to the Transact websocket connection.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-23 22:38:24

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