Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 04:59:44 +0000



Im new and all confused

View Count: 1710

[2013-12-12 20:48:31]
startledbymoth - Posts: 39
I'm learing from Ziad Masri and OpenTrader. He says the following things about using your service: (1) I need to use your Package 5; (2) I can use your data feed; and (3) use the following link to sign up: http://www.sierrachart.com/index.php?l=doc/setup.php&CAID=opentrader.

So I used the link. No mention of Package 5. Is that what I got?

Also, I spoke with a broker who told me that he uses Rithim, that I will use Rithim if using his brokerage, and therefore, I have no need for Sierra's data feed or anyone elses.

Finally, as I said, I'm totally new, and I expect that I will want to watch charts and put on simulated (paper) trades for a while first. So, maybe I scrap the broker, at first, and use your data feed while I learn your chart software?

What do you recommend?

Thanks.
[2013-12-13 01:11:22]
vegasfoster - Posts: 444
Data feeds vary from broker to broker. Even good brokers can have lousy data feeds, depending, and for whatever reason, reliability can vary even from different brokers that offer supposedly the same data feed. The differences that can exist are 1) some brokers filter their data so you don't get all of the transactions that occurred, 2) some brokers offer incomplete data, e.g. certain components of volume data required for Market Profile may be missing, 3) their servers are unreliable and the data feed drops regularly or during heavy activity, e.g. news times, or 4) some brokers turn-off their data feed during certain times of the day or weekends. For these reasons many traders who like their broker, will pay a premium for a secondary data feed. Sierra Chart developed their data feed so those users would have an affordable solution.

You will have to use your broker's feed before you know whether it's adequate or not, regardless of how wonderful they are telling you it is :). If you are simming and they aren't charging you a monthly fee, then the cheapest path would be to use a broker to start out. If they are charging you a monthly fee or if you don't want to tie up the cash with a broker or you figure out it's inadequate for you needs, then use Sierra Chart's data feed.
[2013-12-13 01:19:20]
Sierra Chart Engineering - Posts: 104368
A new trial account is automatically placed on package 5 so you have access to that.

Most of the trading services that Sierra Chart supports, including Rithmic do provide their own data feed. So there is no need to use the Sierra Chart data feeds.

If you want to have real-time futures data, you do need to work through a broker and use Sierra Chart with that account unless you want to pay the exchange fees. For what specific futures markets do you want data for?

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account