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Date/Time: Fri, 03 May 2024 15:26:58 +0000



continuous chart for QM messed up

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[2019-09-15 16:44:05]
User753428 - Posts: 158
i tried delete all data and download twice but the continuous chart for QM (emini crude oil) keeps showing gaps as you can see in the following image link: http://www.sierrachart.com/image.php?Image=1568565673497.png

i'm using volume-based backadjusted but the results are the same even with the other continuous contract options like date-based.
[2019-09-17 20:21:44]
User753428 - Posts: 158
were you able to reproduce this? the historical charts look fine with no gaps. it's when you do continuous intraday charts that you see those gaps.
[2019-09-18 17:49:27]
Sierra Chart Engineering - Posts: 104368
i'm using volume-based backadjusted
The image you posted uses a simple date based rollover without back adjustment.

In any case the problem is there is limited historical data for this contract and we need to add more. This will be done over the weekend.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-18 17:49:48
[2019-09-25 17:11:50]
User753428 - Posts: 158
i see some historical data seems to have been added but there's still a lot missing:

http://www.sierrachart.com/image.php?Image=156943133973.png
[2019-09-25 17:33:33]
Sierra Chart Engineering - Posts: 104368
We are still in the process of working on this. Allow another few days.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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