Support Board

Date/Time: Tue, 30 Apr 2024 11:00:30 +0000

Data Feed is not enabled - Account No?

[2019-09-14 21:34:40] #1 [Go To First Post]
User471007 - Posts: 7
Hello. I have funded my SC account with $76 in lieu of forthcoming fees. My broker is I.B. I am trying to subscribe to Denali Exchange Data Feeds. In their Agreement document is asks for my Account No. but I cannot find it anywhere - can you confirm what it is? Also, when I tried to subscribe to the Denali Monthly Exchange fees - a message came up stating 'Data Feed is not enabled on your account'. Please advise me where I can find this section in my account in order to allow for me to enable it. It has taken hours to get this far with setting things up (I only want to have 2 live charts - INDU and YM for one hour a day) - I'd really appreciate a detailed response from you rather than referring me to yet another wordy document, which in turn doesn't really answer my particular question and refers me to yet another document and so it goes on. Hopefully I'm almost there :) Many thanks. Rosemayre Barry

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