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Date/Time: Sat, 27 Apr 2024 09:54:44 +0000



Trades chart not working

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[2019-09-12 12:23:59]
User130689 - Posts: 3
With rollover to ESZ9 my time charts are working but my 987 Trades chart is not working. Scale range is on automatic and interactive scale range is not fixing it. Can you help?
[2019-09-12 13:06:19]
Sierra Chart Engineering - Posts: 104368
Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-09-12 13:20:32]
User130689 - Posts: 3
http://www.sierrachart.com/image.php?Image=156829435280.png
[2019-09-12 17:09:52]
Sierra Chart Engineering - Posts: 104368
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-09-12 17:51:41]
User968016 - Posts: 1
"Delete all Data and Download" does not fix the problem. The time charts are working and the trades chart is not.
[2019-09-12 22:22:41]
User130689 - Posts: 3
oh, never mind. It works now. Thanks!

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