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Date/Time: Wed, 18 Sep 2019 12:23:56 +0000



[Sticky] - Notice: Updated Announcement about TD Ameritrade Support

[2019-09-11 11:04:01]
Sierra Chart Engineering - Posts: 76349
We put out an announcement, that said TD Ameritrade support is going to end December 31, 2019 due to technical changes by TD Ameritrade.

What we are going to do is support the new technical method of logon for TD Ameritrade which will extend support until June 2020 and subsequent to that, connections to TD Ameritrade will be allowed for the purpose of verifying you have a funded trading account with them to meet CME requirements.

So Sierra Chart will be able to connect to TD Ameritrade, but there will be no access to any market data or trading functionality through TD Ameritrade because TD Ameritrade is discontinuing their old API which Sierra Chart uses. But Sierra Chart will still support logging in using their new login method.

After June 2020, there will be no access to any market data or trading functionality through TD Ameritrade.
Sierra Chart Support - Engineering Level

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If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-09-13 17:35:46
[2019-09-13 15:42:23]
User642217 - Posts: 6
Very disappointing news. For what I do TD Ameritrade / Think or Swim and Sierra with real time data feed for futures is the best combination for the price.

I am very happy with Think or Swim platform especially for options. The only thing lacking is accurate tick data for futures and some chart studies (volume/tpo profiles). Sierra fills the gap at a reasonable price.

So to continue like I am, then I will have to pay the more expensive data fee or change brokers that you support (and that can do what TD Ameritrade/TOS can do) or find another charting service that has accurate tick data at a reasonable price.

If there is another way to keep my data at the reduced fee please let me know.
[2019-09-13 17:34:36]
Sierra Chart Engineering - Posts: 76349
You will always be able to use Sierra Chart with the Sierra Chart Exchange Data Feed / Denali Exchange Data Feed and verify you have a trading account through TD Ameritrade, since Sierra Chart will still support a connection to Ameritrade, to take advantage of the CME nonprofessional exchange fees.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2019-09-14 03:21:53]
User642217 - Posts: 6
Oh I got it! So TD Ameritrade useres will have to login via new method and continue to take advantage of nonpro fees.
[2019-09-14 05:42:21]
Sierra Chart Engineering - Posts: 76349
Yes.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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