Support Board
Date/Time: Thu, 06 Nov 2025 08:21:03 +0000
Credited wrong account
View Count: 631
| [2019-09-10 16:06:17] |
| Chris_uk - Posts: 89 |
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Dear support, I accidentally credited an old account (similar name saved in login field) I have studies from multiple vendors that use sc.IsUserAllowedForSCDLLName, so was wondering if it would be possible to transfer the balance to my most recent account please? Many Thanks |
| [2019-09-10 16:20:33] |
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Just start an account support ticket here about this: https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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