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Date/Time: Tue, 16 Apr 2024 22:52:10 +0000



Credited wrong account

View Count: 477

[2019-09-10 16:06:17]
Chris_uk - Posts: 89
Dear support,

I accidentally credited an old account (similar name saved in login field)

I have studies from multiple vendors that use sc.IsUserAllowedForSCDLLName, so was wondering if it would be possible to transfer the balance to my most recent account please?

Many Thanks
[2019-09-10 16:20:33]
Sierra Chart Engineering - Posts: 104368
Just start an account support ticket here about this:
https://www.sierrachart.com/UserControlPanel.php?page=SupportTickets
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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