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Date/Time: Mon, 29 Apr 2024 05:57:17 +0000



Enable position que tracking not working

View Count: 836

[2019-09-10 06:05:28]
User558455 - Posts: 69
I am unable to get the function to work. It was working fine, but not it does not. I have messed with setting in the " global settings" chart setting and checked the option.

It does not track it anymore.

Thank you
[2019-09-10 08:01:52]
Sierra Chart Engineering - Posts: 104368
Refer to the documentation here:

Global Trade Settings Windows: Enable Estimated Position in Queue Tracking (Global Settings >> Chart Trade Settings >> General >> Position in Queue)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-09-10 15:19:17]
User558455 - Posts: 69
I have made sure to check the option in the setting for chart setting under global setting. This does nothing.
I can provide of screen shots of working orders.
[2019-09-11 15:07:24]
User558455 - Posts: 69
any suggestions?
[2019-09-11 17:02:06]
John - SC Support - Posts: 31159
There are two settings that you need to enable. They are both on the Global Settings >> Chart Trade Settings window. They are the following:
- Estimated Position (Q)
- Enable Estimated Position in Queue Tracking

We updated the documentation for some changes on that page that was referencing older settings. You can see the updated documentation here:
Global Trade Settings Windows: Estimated Position (Q) (Global Settings >> Chart Trade Settings >> Working Orders >> Working Orders - Display)

Also, refer to the information here that gives a little more information about this feature:
Global Trade Settings Windows: Enable Estimated Position in Queue Tracking (Global Settings >> Chart Trade Settings >> General >> Position in Queue)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-09-11 18:05:25]
Sierra Chart Engineering - Posts: 104368
We have verified that estimated position in queue is functioning correctly for working orders.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-11 18:09:07

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