Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 09:34:39 +0000



[Locked] - Connection Problems with VPN

View Count: 1221

[2019-09-07 02:24:40]
User859692 - Posts: 2
The data feed for my charts is having trouble connecting when I use a VPN.
This has just started happening today (09/06/19). I have not had any problems prior to today.
[2019-09-07 03:15:06]
Sierra Chart Engineering - Posts: 104368
We cannot help with this. Other than refer you to help topic 1:
Data/Trading Service Connection and Symbol Issues
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-07 03:15:11

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account