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Date/Time: Tue, 07 May 2024 19:59:13 +0000



I can't connect to the data for one up trader URGENT

View Count: 1000

[2019-09-06 12:58:10]
User917381 - Posts: 2
I get the following error:


Rithmic Trading | Port for executable: 63682 | 2019-09-06 14:55:14.978
Listening socket (1608). Port 63682 | Closed. | 2019-09-06 14:55:14.978
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-09-06 14:55:14.979
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:63682. Current folder: C:\SierraChart\Rim | 2019-09-06 14:55:14.982
Rithmic Trading | Bridge process is not running! | 2019-09-06 14:55:16.977
Rithmic Trading | Connecting to the server 127.0.0.1. Port 63682 | 2019-09-06 14:55:16.977
DTC Client socket (2) | Creating socket. | 2019-09-06 14:55:16.977
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-09-06 14:55:16.977
DTC Client socket (2) | Connect event error. Windows error code 10061: No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión. | 2019-09-06 14:55:18.978 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-06 14:55:18.978
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:18.978
DTC Client socket (2) | Closed. | 2019-09-06 14:55:18.978
Rithmic Trading | Disconnected. | 2019-09-06 14:55:18.994
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:18.994

Rithmic Trading | Port for executable: 63687 | 2019-09-06 14:55:20.993
Listening socket (1584). Port 63687 | Closed. | 2019-09-06 14:55:20.993
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-09-06 14:55:20.994
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:63687. Current folder: C:\SierraChart\Rim | 2019-09-06 14:55:20.997
Rithmic Trading | Bridge process is not running! | 2019-09-06 14:55:22.994
Rithmic Trading | Connecting to the server 127.0.0.1. Port 63687 | 2019-09-06 14:55:22.994
DTC Client socket (2) | Creating socket. | 2019-09-06 14:55:22.994
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-09-06 14:55:22.994
DTC Client socket (2) | Connect event error. Windows error code 10061: No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión. | 2019-09-06 14:55:24.996 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-06 14:55:24.996
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:24.996
DTC Client socket (2) | Closed. | 2019-09-06 14:55:24.996
Rithmic Trading | Disconnected. | 2019-09-06 14:55:25.011
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:25.011

Rithmic Trading | Port for executable: 63690 | 2019-09-06 14:55:27.008
Listening socket (1600). Port 63690 | Closed. | 2019-09-06 14:55:27.008
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-09-06 14:55:27.008
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:63690. Current folder: C:\SierraChart\Rim | 2019-09-06 14:55:27.012
Rithmic Trading | Bridge process is not running! | 2019-09-06 14:55:29.008
Rithmic Trading | Connecting to the server 127.0.0.1. Port 63690 | 2019-09-06 14:55:29.008
DTC Client socket (2) | Creating socket. | 2019-09-06 14:55:29.008
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-09-06 14:55:29.008
DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-09-06 14:55:30.981
DTC Client socket (1) | Closed. | 2019-09-06 14:55:30.981
DTC Client socket (2) | Connect event error. Windows error code 10061: No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión. | 2019-09-06 14:55:31.010 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-06 14:55:31.010
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:31.010
DTC Client socket (2) | Closed. | 2019-09-06 14:55:31.010
Rithmic Trading | Disconnected. | 2019-09-06 14:55:31.023
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:31.023

Rithmic Trading | Port for executable: 63692 | 2019-09-06 14:55:33.026
Listening socket (1528). Port 63692 | Closed. | 2019-09-06 14:55:33.026
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-09-06 14:55:33.027
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:63692. Current folder: C:\SierraChart\Rim | 2019-09-06 14:55:33.030
Rithmic Trading | Bridge process is running. | 2019-09-06 14:55:35.024
Rithmic Trading | Connecting to the server 127.0.0.1. Port 63692 | 2019-09-06 14:55:35.024
DTC Client socket (1) | Creating socket. | 2019-09-06 14:55:35.024
DTC Client socket (1) | Connecting to IP: 127.0.0.1. | 2019-09-06 14:55:35.024
Rithmic Trading | Connected to server. | 2019-09-06 14:55:35.025
Rithmic Trading | Starting socket receive thread. | 2019-09-06 14:55:35.025
Rithmic Trading | Sending encoding request to server: Binary VLS | 2019-09-06 14:55:35.025
Rithmic Trading | Setting DTC encoding to Binary VLS | 2019-09-06 14:55:35.026
Rithmic Trading | Sending logon request message. | 2019-09-06 14:55:35.026
Rithmic Trading | Message from server: Starting the connection process to data and trading service. | 2019-09-06 14:55:35.026
Rithmic Trading | Message from server: Logging is enabled. Log file: C:\SierraChart\Rim\Rithmic.log | 2019-09-06 14:55:35.027
Rithmic Trading | Message from server: Connecting to Rithmic Paper Trading server. | 2019-09-06 14:55:35.027
Rithmic Trading | Message from server: Server Alert: Market Data Connection Opened | 2019-09-06 14:55:36.250
Rithmic Trading | Message from server: Server Alert: Market Data Connection Login Complete. Result text: "ok" | 2019-09-06 14:55:36.417
Rithmic Trading | Message from server: Server Alert: Trading System Connection Opened | 2019-09-06 14:55:37.053
Rithmic Trading | Message from server: Server Alert: Trading System Connection Login Complete. Result text: "ok" | 2019-09-06 14:55:37.224
Rithmic Trading | Message from server: Server Alert: PnL Connection Opened | 2019-09-06 14:55:37.847
Rithmic Trading | Message from server: Server Alert: PnL Connection Login Complete. Result text: "ok" | 2019-09-06 14:55:38.017
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Opened | 2019-09-06 14:55:38.669
Rithmic Trading | Message from server: Server Alert: Intraday History Connection Login Complete. Result text: "ok" | 2019-09-06 14:55:38.838
Rithmic Trading | Received logon response. | 2019-09-06 14:55:39.024
Rithmic Trading | Server Name: SC DTC Bridge. | 2019-09-06 14:55:39.024
Rithmic Trading | Server protocol version: 8. Client protocol version: 8 | 2019-09-06 14:55:39.024
Rithmic Trading | Successfully connected. IB='OneUpTrader', Firm='OneUpTrader'. | 2019-09-06 14:55:39.024
Rithmic Trading | Trading is supported. | 2019-09-06 14:55:39.024
Rithmic Trading | Order cancel and replace is supported. | 2019-09-06 14:55:39.024
Rithmic Trading | OCO Orders supported. | 2019-09-06 14:55:39.024
Rithmic Trading | Connected to data and trading server. | 2019-09-06 14:55:39.024
Triggering next historical data download in queue. | 2019-09-06 14:55:39.024
Triggering next historical data download in queue. | 2019-09-06 14:55:39.024
Triggering next historical data download in queue. | 2019-09-06 14:55:39.024
Triggering next historical data download in queue. | 2019-09-06 14:55:39.024
Rithmic Trading | Connection to non-affiliated broker not allowed. | 2019-09-06 14:55:39.024 *
Connection to the external service has been lost. | 2019-09-06 14:55:39.024
DTC Client socket (1) | Shutdown started. Waiting for graceful close. | 2019-09-06 14:55:39.040
Rithmic Trading | Disconnected. | 2019-09-06 14:55:39.040
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:39.040

Rithmic Trading | Port for executable: 63707 | 2019-09-06 14:55:41.041
Listening socket (1548). Port 63707 | Closed. | 2019-09-06 14:55:41.041
Rithmic Trading | Starting server: C:\SierraChart\Rim\DTCBridge.exe | 2019-09-06 14:55:41.041
Created process C:\SierraChart\Rim\DTCBridge.exe. Parameters: /Port:63707. Current folder: C:\SierraChart\Rim | 2019-09-06 14:55:41.044
Rithmic Trading | Bridge process is not running! | 2019-09-06 14:55:43.039
Rithmic Trading | Connecting to the server 127.0.0.1. Port 63707 | 2019-09-06 14:55:43.039
DTC Client socket (2) | Creating socket. | 2019-09-06 14:55:43.039
DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2019-09-06 14:55:43.039
DTC Client socket (2) | Connect event error. Windows error code 10061: No se puede establecer una conexión ya que el equipo de destino denegó expresamente dicha conexión. | 2019-09-06 14:55:45.041 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2019-09-06 14:55:45.041
Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:45.041
DTC Client socket (2) | Closed. | 2019-09-06 14:55:45.041
Rithmic Trading | Disconnected. | 2019-09-06 14:55:45.055
Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2019-09-06 14:55:45.055
File >> Disconnect selected. | 2019-09-06 14:55:45.107
Rithmic Trading | Disconnected. | 2019-09-06 14:55:45.107
DTC Client socket (1) | Close event error. Windows error code 10053: Se ha anulado una conexión establecida por el software en su equipo host.. | 2019-09-06 14:56:03.057 *
DTC Client socket (1) | Socket gracefully closed by remote side. | 2019-09-06 14:56:03.057
DTC Client socket (1) | Closed. | 2019-09-06 14:56:03.057
[2019-09-06 13:00:10]
Sierra Chart Engineering - Posts: 104368
This is the problem:

Rithmic Trading | Connection to non-affiliated broker not allowed. | 2019-09-06 14:55:39.024 *

You need to have your own direct account to be able to connect. Refer to the instructions here:

Direct Sierra Chart Account
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-06 13:00:24
[2019-09-06 13:03:09]
User917381 - Posts: 2
I have an account with amp futures, and they supply me with the platform

Here is your Live Sierra Chart Platform Login Credentials:
Date Time Of Last Edit: 2019-09-06 15:23:49
[2019-09-06 15:24:11]
Sierra Chart Engineering - Posts: 104368
A connection to Rithmic and One Up Trader is not allowed with that account.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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