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Date/Time: Fri, 26 Apr 2024 02:26:32 +0000



[User Discussion] - Sever delays to price data updates, when market opens

View Count: 474

[2019-09-05 18:27:02]
David Clarke - Posts: 23
Hi

Over the last week I have noticed that immediately after the market opens (09.30 EST), I suffer significant delays to my pricing feed, often for up to an hour.

I try disconnecting and re-connecting the feed, but this has little effect.
I am using Version: 1983 32-bit (28337m), which I believe is the latest.
I have excellent broadband connectivity of 218Mb/s and have a wired connection to the router, not wi-fi.
I am, however, based in the UK and wonder if this has any bearing on this.

Can you please advise.
[2019-09-05 18:34:42]
Sierra Chart Engineering - Posts: 104368
Your Sierra Chart account is expired. You need to log into this support board with Help >> Support Board to make sure you are using the correct account. When that is done post here again.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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