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Date/Time: Fri, 29 Mar 2024 08:53:06 +0000



losing connection intermittently

View Count: 656

[2019-09-05 16:15:30]
User283348 - Posts: 1
This problem started on Monday, where I am in a trade, and start losing connectivity intermittently. This has not been good and need help resolving this issue.
[2019-09-05 17:21:50]
Sierra Chart Engineering - Posts: 104368
Provide a copy of the Message Log by following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-09-05 17:41:45]
Sierra Chart Engineering - Posts: 104368
Actually, first we want you to update to the latest prerelease which is version 1985 which we think will solve this problem.

Follow the instructions here:
Software Download: Fast Update

Make sure you update to the "prerelease".
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-09-05 17:41:53

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