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Date/Time: Sat, 20 Apr 2024 14:31:59 +0000



Fixing a bad chart point..

View Count: 1182

[2013-12-10 16:44:36]
The Stealthy Trader - Posts: 162
Hi, I noticed a bad(inaccurate) price on one of my Sierra Charts.

That being said, it's not visible on the data providers charts so apparently it was rectified on their end yet still is visible on your charts.

The symbol is FCEL and at 10:30 EST an inaccurate price of $1.99 is shown.

Please advise

Jonathan
[2013-12-10 17:48:52]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 2 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails2.html
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-13 13:54:06]
The Stealthy Trader - Posts: 162
Thanks..that did the job although I lost the study data along with the pricing points..no biggie.

Hey, how might I be able to view pre/post-market study data and charts?

Thanks again,

J.
[2013-12-13 17:53:28]
Sierra Chart Engineering - Posts: 104368
By default the charts are configured to display all 24 hours of trading. You can adjust the Session Times. Here are the instructions to adjust the Session Times:
http://www.sierrachart.com/index.php?l=doc/doc_ChartSettings.html#SessionTimes

If the data you are looking for is not available, then contact the particular Data/Trading service you are using.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-13 19:16:23]
The Stealthy Trader - Posts: 162
That's fantastic as I was concerned that configuring it for the evening session might affect some of my studies..but apparently not.

Thanks again!

Jonathan

Btw, can you recommend a platform where I can utilize some of these same data sets but instead of as an indicator on your charts, in a black box type of setup..perhaps Ninja or Tradestation or possibly another one that might be best for described need.


Date Time Of Last Edit: 2013-12-13 19:18:10

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