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Date/Time: Fri, 26 Apr 2024 11:07:11 +0000



MtGox BTCAUD: DOM, Market Depth, Time and Sales not showing any data

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[2013-12-10 12:26:34]
Ed C - Posts: 2
As described in the title the following are not showing any data for BTCAUD:
- Market Depth window
- Time and Sales window
- Trading DOM

For comparison, the BTCUSD seems to be working fine.

See image attached. Top half of screenshot are all BTCUSD windows.
Bottom half of screenshot are all BTCAUD windows.

image20131210 - Sierra Chart BTCAUD troubleshooting.jpg / V - Attached On 2013-12-10 12:24:42 UTC - Size: 683.28 KB - 817 views
[2013-12-10 12:31:29]
Ed C - Posts: 2
An additional test I've done for BTCAUD was to place an order on the DOM.
However the Market Depth window remained blank.
[2013-12-11 03:48:13]
Sierra Chart Engineering - Posts: 104368
We can solve this, but it may be a couple of days before we can get to it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2013-12-16 20:27:00]
Sierra Chart Engineering - Posts: 104368
The Sierra Chart server is now streaming data continuously for all of the MTGox symbols.

We have also added market depth for BTCAUD.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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