Login Page - Create Account

Support Board


Date/Time: Thu, 18 Apr 2024 14:23:26 +0000



Problem in Market Depth Combine Increment in Ticks

View Count: 1309

[2019-08-28 19:43:24]
User288495 - Posts: 11
I changed the Tick Size in the Main Settings and than when i set the value to 1 in
Chart Settings >> Advanced Settings 3 >> Market Depth Combine Increment in Ticks
it is not working, only from 2 it is works properly.
In previous versions it worked even when the value was 1 (now i am at 1978 and Can't remember what the latest version where it worked)
Thanks in advance
[2019-08-29 19:37:42]
Sierra Chart Engineering - Posts: 104368
What do you mean by "not working"?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-30 08:02:27]
User288495 - Posts: 11
I have attached a file with an example:
In the left is the default (Tick Size = 0.5 and Market Depth Combine Increment in Ticks = 0)
In the middle the Tick Size = 1 and Market Depth Combine Increment in Ticks = 1
In the right the Tick Size = 1 and Market Depth Combine Increment in Ticks = 2
The problem is, as you see, in the middle the levels exceeding each other
imageexample .png / V - Attached On 2019-08-30 07:55:36 UTC - Size: 66.75 KB - 269 views
[2019-11-08 05:54:55]
User465507 - Posts: 74
Confirmed this functionality is broken since the update in September. Also not able to use this feature anymore. You need 2 or more combined tick increments and then the ladder looks odd as there are gaps in depth.

Screenshots attached.
imagebroken.png / V - Attached On 2019-11-08 05:54:27 UTC - Size: 95.54 KB - 271 views
Attachment Deleted.
[2019-11-08 07:56:52]
T44 - Posts: 363
Can confirm this is also the case with FDAX on Eurex. In a wide range/fast market I don't need to see/place orders at the 0.5 levels and would prefer to combine them for a tick size of 1.0.
[2019-11-09 13:35:11]
Sierra Chart Engineering - Posts: 104368
We thought we had resolved this but maybe we had changed it back for performance reasons. But normally there should not be an issue unless the user has that setting set at 1 and using a standard tick size. If so, there is a negative performance impact.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-09 13:35:48

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account