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Date/Time: Mon, 06 May 2024 02:15:01 +0000



renew what?

View Count: 582

[2019-08-28 12:39:17]
User143551 - Posts: 96
u say my time is about to expire in two days ,I use transact bridge 1941 ,infinity they charge me to use their charts , what do u want me to pay and why,give me a call when u can
[2019-08-28 18:09:11]
Sierra Chart Engineering - Posts: 104368
We will get back to you on this later today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-29 04:47:30]
Sierra Chart Engineering - Posts: 104368
You can either pay for Sierra Chart through your brokerage account with Infinity. There should be no price change for the month of September.

Or you can pay for Sierra Chart directly to Sierra Chart. If you run Sierra Chart using the shortcut on your desktop, you can then pay for usage time and take advantage of the 30% discount even if you pay month-to-month. After logging into Sierra Chart, select Help >> Account Control Panel from the menu.

And then follow the instructions here to pay for usage time:
Sierra Chart Purchase and License Information: Renewing Access

And once you are paying direct for Sierra Chart, you will just always launch Sierra Chart through the shortcut on your desktop. You would not launch it direct from the Transact software. You will continue to use the username that begins with Transact_user_.

Let us know if you need further help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-29 04:53:54

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