Login Page - Create Account

Support Board


Date/Time: Sat, 20 Apr 2024 03:47:33 +0000



profit & loss: Different on DOM vs Chart

View Count: 1147

[2019-08-28 11:03:32]
User198125 - Posts: 27
Hello,

Today I executed just 1 trade and noticed the ticks made are different on the trade window attached to the DOM compared to the trade window attached to the Chart (chart window is correct).

Please see attached screenshot.

Thank you
Date Time Of Last Edit: 2019-08-28 11:06:55
Attachment Deleted.
imageUploadImage_1.png / V - Attached On 2019-08-28 11:06:36 UTC - Size: 24.05 KB - 248 views
imageUploadImage.png / V - Attached On 2019-08-28 11:06:44 UTC - Size: 28.35 KB - 253 views
Attachment Deleted.
Attachment Deleted.
[2019-08-28 17:50:06]
Sierra Chart Engineering - Posts: 104368
This is explained here:
Trade Activity Log: Solving Inaccurate Trade Statistics for Charts Field Values (Solving Inaccurate Trade Statistics for Charts Field Values)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-28 17:50:48
[2019-08-28 17:55:45]
User198125 - Posts: 27
But the data is correct on the charts and trade activity logs but not the Dom chart.

I have checked the settings as per your suggestion and the Dom and chart settings are both identical.

Thank you
[2019-08-28 18:06:38]
Sierra Chart Engineering - Posts: 104368
Specifically what Chart Settings did you check?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-28 18:06:46
[2019-08-28 18:40:35]
User198125 - Posts: 27
See attached file.

Chart settings-->Advance Settings

I compared both from the trade window on the DOM chart and the trade window on the regular chart.
Date Time Of Last Edit: 2019-08-28 18:41:13
imagedom chart settings.PNG / V - Attached On 2019-08-28 18:36:25 UTC - Size: 45.23 KB - 228 views
[2019-08-29 19:39:24]
Sierra Chart Engineering - Posts: 104368
Make sure the Session Times match as well:
Trade Activity Log: Understanding Daily Trade Statistics Reset Time


And both of them are using the same Order Fills Start Date-Time?

We see you are running an older version of Sierra Chart. At this point you must update:
Software Download: Fast Update
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-29 19:40:07
[2019-08-30 11:58:06]
User198125 - Posts: 27
I uploaded the new version but I still can't get both figures to agree - attached chart to Dom is wrong.

The Order Fill start dates are both identical (both are blank).

However when I can't re-create the issue when I open a new dom/chart in a new chartbook so I will assume the issue is local to me, as such, I will rebuild my sheets.

Thank you for your help - much appreciated.
[2019-08-30 17:08:52]
Sierra Chart Engineering - Posts: 104368
And you did verify the Session Times match?

From documentation:

Main Settings >> Session Times >> Start Time in the Chart >> Chart Settings are set the same for those charts.

If Main Settings >> Session Times >> Use Evening Session is enabled, then the Evening Start Time needs to instead be set same between the charts.

Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-30 17:10:39
[2019-09-03 10:17:40]
User198125 - Posts: 27
Yes - I checked everything and both charts are consistent in their settings.

But as I said, I will set-up my charts again and will double check everything.

Thank you for your help.

Best regards.

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account