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Date/Time: Thu, 28 Mar 2024 09:50:02 +0000



SC data feed - problem

View Count: 1138

[2013-12-09 19:08:45]
User17233 - Posts: 1
Dear,
I can not receive data from SC data feed for NQ and YM symbols (but for ES, EMD are received ok). Can you help me, please.
Regards
Jiri Grohman

Software version: 1058 | 2013-12-09 19:43:31
Usage end date: 2013-12-12 | 2013-12-09 19:43:31
Enabled for: Sierra Chart Historical Data Service. | 2013-12-09 19:43:31
Enabled for: Sierra Chart Real-Time Futures Data Service for Trading Services. | 2013-12-09 19:43:31
Received 1 data feed usernames. | 2013-12-09 19:43:31
Allow Support for Sierra Chart Data Feeds is enabled. | 2013-12-09 19:43:31
Active service: Interactive Brokers | 2013-12-09 19:43:31
Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2013-12-09 19:43:31
2013-12-09 19:43:31 Local computer clock time | 2013-12-09 19:43:31
2013-12-09 18:43:31 GMT time | 2013-12-09 19:43:31
2013-12-09 19:43:31 Time zone adjusted time | 2013-12-09 19:43:31
Time difference to server time: 2 seconds. | 2013-12-09 19:43:31
Program path: C:\SierraChart\ | 2013-12-09 19:43:31
Data Files path: C:\SierraChart\Data\ | 2013-12-09 19:43:31
OS Version Number: 6.1 | 2013-12-09 19:43:31

Checking for new symbol settings for ib | 2013-12-09 19:43:31
! NOTICE: 3 days of full use Remaining. If you would like to continue full use the software and services, | 2013-12-09 19:43:32
please purchase more usage time by selecting Help >> Purchase on the menu. | 2013-12-09 19:43:32
Chart #6 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:35
Chart #6 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:35
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trade_YM.cht | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
Mapping ES-201312-GLOBEX to ESZ3. Service code: cme | 2013-12-09 19:43:36
HD Request # 2 - Downloading Intraday chart data for ES-201312-GLOBEX to the file ES-201312-GLOBEX.scid. Service: cme | 2013-12-09 19:43:36
HD Request # 2 - Last Date-Time in file: 2013-12-09 19:43:27.0 | 2013-12-09 19:43:36
Mapping EMD-201312-GLOBEX to EMDZ3. Service code: cme | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
HD Request # 2 - Using server: scdf1.sierracharts.com port 10149 | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
The network socket is connected. | 2013-12-09 19:43:36
HD Request # 2 - Sending historical data logon request message. | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
HD Request # 2 - Requesting up to 15 days of Intraday data. Record interval: 0 | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:36
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:37
HD Request # 2 - Decompressing data. | 2013-12-09 19:43:37
HD Request # 2 - Historical data for ES-201312-GLOBEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-12-09 19:43:37
The network socket for historical data has been closed. | 2013-12-09 19:43:37
HD Request # 2 - Received 1 record and wrote 0 records for ES-201312-GLOBEX | 2013-12-09 19:43:37
HD Request # 2 - Intraday download COMPLETE for ES-201312-GLOBEX | 2013-12-09 19:43:37
HD Request # 3 - Downloading Intraday chart data for EMD-201312-GLOBEX to the file EMD-201312-GLOBEX.scid. Service: cme | 2013-12-09 19:43:37
HD Request # 3 - Last Date-Time in file: 2013-12-09 19:43:07.0 | 2013-12-09 19:43:37
HD Request # 3 - Using server: scdf2.sierracharts.com port 10149 | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:37
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:37
The network socket is connected. | 2013-12-09 19:43:37
HD Request # 3 - Sending historical data logon request message. | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:37
HD Request # 3 - Requesting up to 15 days of Intraday data. Record interval: 0 | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:37
Chart #5 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:37
Chart #5 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:37
HD Request # 3 - Decompressing data. | 2013-12-09 19:43:37
HD Request # 3 - Historical data for EMD-201312-GLOBEX is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2013-12-09 19:43:37
The network socket for historical data has been closed. | 2013-12-09 19:43:37
HD Request # 3 - Received 1 record and wrote 0 records for EMD-201312-GLOBEX | 2013-12-09 19:43:37
HD Request # 3 - Intraday download COMPLETE for EMD-201312-GLOBEX | 2013-12-09 19:43:37
HD Request # 4 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: ddf | 2013-12-09 19:43:37
HD Request # 4 - Last Date-Time in file: 2013-12-09 19:43:27.0 | 2013-12-09 19:43:37
HD Request # 4 - Using server: ds5.sierracharts.com port 10149 | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:37
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:37

Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-12-09 19:43:37
The network socket is connected. | 2013-12-09 19:43:37
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-12-09 19:43:37
Chart #6 has tagged chart #2 for full recalculation. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:37
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trade_YM.cht | 2013-12-09 19:43:37
The network socket is connected. | 2013-12-09 19:43:37
HD Request # 4 - Sending historical data logon request message. | 2013-12-09 19:43:37
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:38
Chart #6 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:38
TWS server version: 69 | 2013-12-09 19:43:38
IB: Connected. Waiting for account information. | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:38
IB Account information received. | 2013-12-09 19:43:38
Connected to IB Demo or Simulated account. | 2013-12-09 19:43:38
Next valid order ID: 125 | 2013-12-09 19:43:38
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2013-12-09 19:43:38
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2013-12-09 19:43:38
Message from IB: HMDS data farm connection is OK:ilhmds. IB Error Code: 2106. Request ID: -1. | 2013-12-09 19:43:38
Next valid order ID: 125 | 2013-12-09 19:43:38
IB Account information received. | 2013-12-09 19:43:38
Connected to IB Demo or Simulated account. | 2013-12-09 19:43:38
Mapping ES-201312-GLOBEX to ESZ3. Service code: cme | 2013-12-09 19:43:38
SC Data Service - Starting real-time market data updates for: ESZ3 | 2013-12-09 19:43:38
SC Data Service: Connecting to the server scdf2.sierracharts.com. Port 443 | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:38
Interactive Brokers - Starting real-time market data updates for: YM-201312-ECBOT | 2013-12-09 19:43:38
Subscribing to real-time True Data for symbol: YM SecType: FUT Exchange: ECBOT Currency: | 2013-12-09 19:43:38
Subscribing to symbol: YM SecType: FUT Expiry: 201312 Exchange: ECBOT Currency: Multiplier: | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: YM-201312-ECBOT | 2013-12-09 19:43:38
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2013-12-09 19:43:38
HD Request # 5 - Downloading Intraday chart data for YM-201312-ECBOT to the file YM-201312-ECBOT.scid. Service: ib | 2013-12-09 19:43:38
HD Request # 5 - Last Date-Time in file: 2013-12-09 19:43:11.0 | 2013-12-09 19:43:38
HD Request # 5 - Requesting a total of 0 days and 4827 seconds. | 2013-12-09 19:43:38
HD Request # 5 - IB Backfill - Seconds requested: 4827. Seconds Remaining: 0. | 2013-12-09 19:43:38
HD Request # 5 - Requesting 4827 Seconds of data at 30 secs with ending Date-Time at 2013-12-09 20:53:38 for YM-201312-ECBOT | 2013-12-09 19:43:38
Market Stats - Starting real-time market data updates for: $TICK | 2013-12-09 19:43:38
SC Market Stats: Connecting to the market data server. ds3.sierracharts.com:443 | 2013-12-09 19:43:38
SC Market Stats - Local market data port: 0 | 2013-12-09 19:43:38
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-12-09 19:43:38
Mapping EMD-201312-GLOBEX to EMDZ3. Service code: cme | 2013-12-09 19:43:38
SC Data Service - Starting real-time market data updates for: EMDZ3 | 2013-12-09 19:43:38
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trade_YM.cht | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
Interactive Brokers - Starting real-time market data updates for: NQ-201312-GLOBEX | 2013-12-09 19:43:38
Subscribing to real-time True Data for symbol: NQ SecType: FUT Exchange: GLOBEX Currency: | 2013-12-09 19:43:38
Subscribing to symbol: NQ SecType: FUT Expiry: 201312 Exchange: GLOBEX Currency: Multiplier: | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
The network socket is connected. | 2013-12-09 19:43:38
SC Data Service: Connected to server. | 2013-12-09 19:43:38
HD Request # 4 - Requesting up to 15 days of Intraday data. Record interval: 0 | 2013-12-09 19:43:38
SC Data Service: Sending logon request message. | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:38
The network socket is connected. | 2013-12-09 19:43:38
SC Market Stats: Connected to market data server. Now authorizing. | 2013-12-09 19:43:38
HD Request # 4 - Decompressing data. | 2013-12-09 19:43:38
HD Request # 4 - Receiving Intraday data for $TICK starting at 2013-12-09 19:43:27 | 2013-12-09 19:43:38
HD Request # 4 - Timestamp of first Intraday data file record written: 2013-12-09 19:43:28 | 2013-12-09 19:43:38
HD Request # 4 - Re-requesting historical data for $TICK to get the latest data. | 2013-12-09 19:43:38
The network socket for historical data has been closed. | 2013-12-09 19:43:38
HD Request # 4 - Received 13 records from 2013-12-09 19:43:27 to 2013-12-09 19:43:39 (12.0 seconds) and wrote 12 records for $TICK | 2013-12-09 19:43:38
SC Data Service Server Info - Server Name: . Server Version: . Provider Name: . | 2013-12-09 19:43:38
SC Data Service - Server protocol version: 3. Client protocol version: 3. There is a protocol match. | 2013-12-09 19:43:38
SC Data Service - Successfully connected. | 2013-12-09 19:43:38
Restarting real-time data updates for symbol: EMD-201312-GLOBEX -> EMDZ3 | 2013-12-09 19:43:38
Restarting real-time data updates for symbol: ES-201312-GLOBEX -> ESZ3 | 2013-12-09 19:43:38
HD Request # 6 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: ddf | 2013-12-09 19:43:38
HD Request # 6 - Last Date-Time in file: 2013-12-09 19:43:39.0 | 2013-12-09 19:43:38
HD Request # 6 - Using server: ds4.sierracharts.com port 10149 | 2013-12-09 19:43:38
Resolved address ds4.sierracharts.com to IP 204.11.49.26 | 2013-12-09 19:43:38
SC Market Stats: Connected to market data server. | 2013-12-09 19:43:38
Restarting real-time data updates for symbol: $TICK | 2013-12-09 19:43:38
The network socket is connected. | 2013-12-09 19:43:39
HD Request # 6 - Sending historical data logon request message. | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:39
Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:39
Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:39
Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:39
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:39
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:39
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:39
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:39
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trade_YM.cht | 2013-12-09 19:43:39
HD Request # 6 - Requesting up to 15 days of Intraday data. Record interval: 0 | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:39
HD Request # 5 - Processing historical data message from TWS | 2013-12-09 19:43:39
HD Request # 5 - Receiving Intraday data for YM-201312-ECBOT starting at 2013-12-09 19:33:00 | 2013-12-09 19:43:39
HD Request # 5 - Timestamp of first Intraday data file record written: 2013-12-09 19:43:30 | 2013-12-09 19:43:39
HD Request # 5 - Received 22 records and wrote 1 records from 2013-12-09 19:33:00 to 2013-12-09 19:43:30. | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:39
HD Request # 6 - Decompressing data. | 2013-12-09 19:43:39
HD Request # 6 - Receiving Intraday data for $TICK starting at 2013-12-09 19:43:39 | 2013-12-09 19:43:39
HD Request # 6 - Timestamp of first Intraday data file record written: 2013-12-09 19:43:40 | 2013-12-09 19:43:39
The network socket for historical data has been closed. | 2013-12-09 19:43:39
HD Request # 6 - Received 2 records from 2013-12-09 19:43:39 to 2013-12-09 19:43:40 (1.0 seconds) and wrote 1 record for $TICK | 2013-12-09 19:43:39
HD Request # 6 - Intraday download COMPLETE for $TICK | 2013-12-09 19:43:39
Real-time Intraday chart data file updates started for $TICK | 2013-12-09 19:43:39

HD Request # 7 - Downloading Intraday chart data for ES-201312-GLOBEX to the file ES-201312-GLOBEX.scid. Service: cme | 2013-12-09 19:43:39
HD Request # 7 - Last Date-Time in file: 2013-12-09 19:43:27.0 | 2013-12-09 19:43:39
HD Request # 7 - Using server: scdf1.sierracharts.com port 10149 | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:39
Resolved address ds6.sierracharts.com to IP 8.18.161.131 | 2013-12-09 19:43:39
The network socket is connected. | 2013-12-09 19:43:39
HD Request # 7 - Sending historical data logon request message. | 2013-12-09 19:43:39
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:40
HD Request # 7 - Requesting up to 15 days of Intraday data. Record interval: 0 | 2013-12-09 19:43:40
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:40
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:40
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:40
HD Request # 7 - Decompressing data. | 2013-12-09 19:43:40
HD Request # 7 - Receiving Intraday data for ES-201312-GLOBEX starting at 2013-12-09 19:43:27 | 2013-12-09 19:43:40
HD Request # 7 - Timestamp of first Intraday data file record written: 2013-12-09 19:43:31 | 2013-12-09 19:43:40
The network socket for historical data has been closed. | 2013-12-09 19:43:40
HD Request # 7 - Received 6 records from 2013-12-09 19:43:27 to 2013-12-09 19:43:42 (15.0 seconds) and wrote 4 records for ES-201312-GLOBEX | 2013-12-09 19:43:40
HD Request # 7 - Intraday download COMPLETE for ES-201312-GLOBEX | 2013-12-09 19:43:40
Real-time Intraday chart data file updates started for ES-201312-GLOBEX | 2013-12-09 19:43:40

HD Request # 8 - Downloading Intraday chart data for EMD-201312-GLOBEX to the file EMD-201312-GLOBEX.scid. Service: cme | 2013-12-09 19:43:40
HD Request # 8 - Last Date-Time in file: 2013-12-09 19:43:07.0 | 2013-12-09 19:43:40
HD Request # 8 - Using server: scdf2.sierracharts.com port 10149 | 2013-12-09 19:43:40
Resolved address ds7.sierracharts.com to IP 8.18.161.133 | 2013-12-09 19:43:40
Chart #3 has tagged chart #2 for full recalculation. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:40
The network socket is connected. | 2013-12-09 19:43:40
HD Request # 8 - Sending historical data logon request message. | 2013-12-09 19:43:40
Chart #3 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:40
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:40
HD Request # 8 - Requesting up to 15 days of Intraday data. Record interval: 0 | 2013-12-09 19:43:40
HD Request # 8 - Decompressing data. | 2013-12-09 19:43:40
HD Request # 8 - Receiving Intraday data for EMD-201312-GLOBEX starting at 2013-12-09 19:43:07 | 2013-12-09 19:43:40
HD Request # 8 - Timestamp of first Intraday data file record written: 2013-12-09 19:43:29 | 2013-12-09 19:43:40
The network socket for historical data has been closed. | 2013-12-09 19:43:40
HD Request # 8 - Received 3 records from 2013-12-09 19:43:07 to 2013-12-09 19:43:29 (22.0 seconds) and wrote 2 records for EMD-201312-GLOBEX | 2013-12-09 19:43:40
HD Request # 8 - Intraday download COMPLETE for EMD-201312-GLOBEX | 2013-12-09 19:43:40
Real-time Intraday chart data file updates started for EMD-201312-GLOBEX | 2013-12-09 19:43:40

No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:40
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:40
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:40
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:40
Chart #6 has tagged chart #2 for full recalculation. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:40
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trade_YM.cht | 2013-12-09 19:43:40
Chart #6 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:41
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:41
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trade_YM.cht | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:41
No SC real-time data feed mapping found for symbol: NQ-201312-GLOBEX | 2013-12-09 19:43:42
HD Request # 5 - Received 22 records from 2013-12-09 19:33:00 to 2013-12-09 19:43:30 (10.5 minutes) and wrote 1 record for YM-201312-ECBOT | 2013-12-09 19:43:42
HD Request # 5 - Intraday download COMPLETE for YM-201312-ECBOT | 2013-12-09 19:43:42
Real-time Intraday chart data file updates started for YM-201312-ECBOT | 2013-12-09 19:43:42

HD Request # 9 - Downloading Intraday chart data for NQ-201312-GLOBEX to the file NQ-201312-GLOBEX.scid. Service: ib | 2013-12-09 19:43:42
HD Request # 9 - Last Date-Time in file: 2013-12-09 19:43:20.0 | 2013-12-09 19:43:42
HD Request # 9 - Requesting a total of 0 days and 4822 seconds. | 2013-12-09 19:43:42
HD Request # 9 - IB Backfill - Seconds requested: 4822. Seconds Remaining: 0. | 2013-12-09 19:43:42
HD Request # 9 - Requesting 4822 Seconds of data at 30 secs with ending Date-Time at 2013-12-09 20:53:42 for NQ-201312-GLOBEX | 2013-12-09 19:43:42
Chart #5 has tagged chart #2 for full recalculation. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:42
HD Request # 9 - Processing historical data message from TWS | 2013-12-09 19:43:42
HD Request # 9 - Receiving Intraday data for NQ-201312-GLOBEX starting at 2013-12-09 19:33:00 | 2013-12-09 19:43:42
HD Request # 9 - Timestamp of first Intraday data file record written: 2013-12-09 19:43:30 | 2013-12-09 19:43:42
HD Request # 9 - Received 22 records and wrote 1 records from 2013-12-09 19:33:00 to 2013-12-09 19:43:30. | 2013-12-09 19:43:42
Chart #2 is performing a full recalculation because it has been tagged. Chartbook: Trade_NQ.cht | 2013-12-09 19:43:42
IB Trading service: Requesting Trade Positions for account: DU77923 | 2013-12-09 19:43:43
IB: Requesting historical order fills for account DU77923 | 2013-12-09 19:43:43
Requesting market depth updates for: NQ-201312-GLOBEX if supported. | 2013-12-09 19:43:43
IB Trading service: Received Trade Positions download end message for account DU77923 | 2013-12-09 19:43:43
HD Request # 9 - Received 22 records from 2013-12-09 19:33:00 to 2013-12-09 19:43:30 (10.5 minutes) and wrote 1 record for NQ-201312-GLOBEX | 2013-12-09 19:43:45
HD Request # 9 - Intraday download COMPLETE for NQ-201312-GLOBEX | 2013-12-09 19:43:45
Real-time Intraday chart data file updates started for NQ-201312-GLOBEX | 2013-12-09 19:43:45

Chart #5 has tagged chart #1 for full recalculation. Chartbook: Trade_YM.cht | 2013-12-09 19:43:45
Chart #1 is performing a full recalculation because it has been tagged. Chartbook: Trade_YM.cht | 2013-12-09 19:43:45
SC Market Stats: There has been no market data feed activity. Will reconnect. | 2013-12-09 19:50:03
SC Market Stats: Disconnected from the market data server. | 2013-12-09 19:50:03
SC Market Stats: Connecting to the market data server. ds5.sierracharts.com:443 | 2013-12-09 19:50:08
SC Market Stats - Local market data port: 0 | 2013-12-09 19:50:08
Resolved address ds5.sierracharts.com to IP 204.15.192.106 | 2013-12-09 19:50:08
The network socket is connected. | 2013-12-09 19:50:08
SC Market Stats: Connected to market data server. Now authorizing. | 2013-12-09 19:50:08
SC Market Stats: Connected to market data server. | 2013-12-09 19:50:08
Restarting real-time data updates for symbol: $TICK | 2013-12-09 19:50:08
HD Request # 10 - Downloading Intraday chart data for $TICK to the file $TICK.scid. Service: ddf | 2013-12-09 19:50:08
HD Request # 10 - Last Date-Time in file: 2013-12-09 19:49:23.0 | 2013-12-09 19:50:08
HD Request # 10 - Using server: ds3.sierracharts.com port 10149 | 2013-12-09 19:50:08
Resolved address ds3.sierracharts.com to IP 65.182.172.164 | 2013-12-09 19:50:08
The network socket is connected. | 2013-12-09 19:50:09
HD Request # 10 - Sending historical data logon request message. | 2013-12-09 19:50:09
HD Request # 10 - Requesting up to 15 days of Intraday data. Record interval: 0 | 2013-12-09 19:50:09
HD Request # 10 - Decompressing data. | 2013-12-09 19:50:09
HD Request # 10 - Receiving Intraday data for $TICK starting at 2013-12-09 19:49:23 | 2013-12-09 19:50:09
HD Request # 10 - Timestamp of first Intraday data file record written: 2013-12-09 19:49:24 | 2013-12-09 19:50:09
The network socket for historical data has been closed. | 2013-12-09 19:50:09
HD Request # 10 - Received 48 records from 2013-12-09 19:49:23 to 2013-12-09 19:50:10 (47.0 seconds) and wrote 47 records for $TICK | 2013-12-09 19:50:09
HD Request # 10 - Intraday download COMPLETE for $TICK | 2013-12-09 19:50:09
Real-time Intraday chart data file updates started for $TICK | 2013-12-09 19:50:09

Added 1 Time and Sales records to Intraday data file for $TICK after download. | 2013-12-09 19:50:09

[2013-12-09 19:22:00]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart by selecting Help >> Download Prerelease.

After the update, update the symbol settings by following the instructions here:
https://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings

Do not use the Full Reset option. Use Update From Server.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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