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Date/Time: Mon, 06 May 2024 03:58:55 +0000



Email Alert suddenly stopped working

View Count: 581

[2019-08-27 22:39:59]
User885308 - Posts: 3
Hi,

I was getting email alerts sent to an address ending @mms.cricketwireless.net. They worked perfectly for about 3 weeks. Can you check to see if your server has blocked the domain? If not,what may be the issue at hand. I have not alerts log errors. Formulas are all true. Everything in log says it was sent succesfully. Thank you
[2019-08-28 04:39:39]
Sierra Chart Engineering - Posts: 104368
There is not anything we can do from our side in regards to this.

Our server certainly has not blocked that domain. It is the exact opposite.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-28 04:39:40]
Sierra Chart Engineering - Posts: 104368
There is not anything we can do from our side in regards to this.

Our server certainly has not blocked that domain. It is the exact opposite.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2019-08-28 15:43:14]
User885308 - Posts: 3
By opposite do you mean that your server has most likely been blocked?
[2019-08-28 17:19:18]
Sierra Chart Engineering - Posts: 104368
Yes or just the emails are getting are getting quietly ignored. This is not unusual.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-28 17:19:44

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