Login Page - Create Account

Support Board


Date/Time: Mon, 06 May 2024 09:21:53 +0000



Using Sierra independent of a broker

View Count: 609

[2019-08-27 16:38:05]
claudiustrader - Posts: 7
Hello,

I signed up for Sierra independent of a broker. Is it possible to cancel my account an then sign up through amp so I can real time data? I am willing to pay the money required for a live phone call with an account person. Please assist me with this as I have signed up created charts but cannot get live data. I read through the documentation on real time data and still cannot see a solution and most traders I have talked to sign up for Sierra through a broker. This is not a technical issue.

Thanks!
[2019-08-27 17:51:34]
Sierra Chart Engineering - Posts: 104368
Yes, we can cancel the usage time paid for and refund. Regarding a call, we will follow-up with you today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-27 17:51:46

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account